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Side-by-side error coming up and the sxstrace error. I cant…

Customer Question
Side-by-side error coming up...

Side-by-side error coming up and the sxstrace error. I cant run avast antivirus or microsoft office 7??

Technician's Assistant: When could you last open your AntiVirus?

Over A WEEK AGO

Technician's Assistant: Did you recently update your software or Operating System (OS)?

In=m not sure?

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I really need microsoft working as i have urgent meetings tomoz

Submitted: 7 months ago.Category: Microsoft Office
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Answered in 7 minutes by:
12/10/2017
Microsoft Office Technician: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Microsoft Office
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Microsoft Office Technician: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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