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I purchased a Mac Book Pro and picked it up on 9-14. I also
I purchased a Mac Book Pro and picked it up on 9-14. I also purchased Office 365 which I downloaded to the machine on 9-18. My computer crashed at some point (I was gone) . I restarted it and on Satur… read more
Justin Johnson
Justin Johnson
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How do I activate MS Office 365 once I've purchased it?
How do I activate MS Office 365 once I've purchased it? … read more
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I got a new computer and a new email account, but when I try
I got a new computer and a new email account, but when I try to access Microsoft Office, I get sent to another web page that is no help at all. … read more
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Does Microsoft require a Reactivation of its product if a
Does Microsoft require a Reactivation of its product if a computer moves geolocations … read more
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I just purchased office 365 personal, but can't activate it on my PC. … read more
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I have Office 365 on my laptop. I am going to buy a new
I have Office 365 on my laptop. I am going to buy a new desktop PC and sell the laptop. How to I transfer Office 365 to the new computer? … read more
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Chris L.
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I got a new computer dowloaded Office but it does not let me through. … read more
Jess M.
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I have a subscription to Microsoft Office 365 Personal that
I have a subscription to Microsoft Office 365 Personal that is due to re-new today. Some months ago, my computer (MacPro)crashed. I am now sharing my husbands computer (MacBook Air). He also has an ac… read more
Pete
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My computer did an automatic update for Word and Excel and
My computer did an automatic update for Word and Excel and the new version requires a subscription and I cannot access any of my documents. I can't print or edit. When I tried to activate the subscrip… read more
Jess M.
Jess M.
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I recently had to reset my computer. Of course, I lost
I recently had to reset my computer. Of course, I lost everything in the process. I had started a letter in Word, but I need my key to re-activate the program. I am in Florida and all my info is in Ve… read more
John
John
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High School or GED
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I have been away for 2 weeks and just tried to open my word
I have been away for 2 weeks and just tried to open my word 2013 documents. They say I need to activate my account. I have not done anythings for 2 weeks so don't see why this should just happen for n… read more
John
John
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High School or GED
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I activated a Microsoft Office 2016 on a computer but
I activated a Microsoft Office 2016 on a computer but everytime I open Word or Excel it gives me an activation window. Then I click next and it says something like can't activate because your activati… read more
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My Microsoft 365 needs to be re-activated and the initial
My Microsoft 365 needs to be re-activated and the initial activation card is telling me to contact Best Buy. Please help. ***** *****… read more
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I have had to re-instal my hard drive on my IMac and now I
I have had to re-instal my hard drive on my IMac and now I can't activate my office 365 suite. It says "invalid product key". I also can't activate it via my microsoft login… read more
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I installed office 365 on my daughters mac air 6 months ago,
I installed office 365 on my daughter's mac air 6 months ago, now trying to install on my son's mac air, but it's not allowing us to do that as it says cannot activate office with his account. Cannot … read more
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trying to find product key for my microsoft office 2010 university
trying to find product key for my microsoft office 2010 university edition , have contacted microsoft and been verified as a student but they sent me a key for office 365 which does not work on 2010 ,… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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