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Two days ago I upgraded to High Sierra and reloaded

Customer Question
Two days ago I...

Two days ago I upgraded to High Sierra and reloaded Microsoft office. Now I cannot open a document I finished last evening. It's titled "Seoul" and it's a document (DOC) shows on the icon. How do I retrieve it.

Technician's Assistant: Which programs (name and version) are you experiencing this issue with?

Microsoft Office - word program, I think it's the latest version of 365 home.

Technician's Assistant: What does your screen look like when you try to open Word?

The particular document looks like a dog-eared page with DOC. Underneath the document is the word "Seoul"

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

No. Just how to retrieve the document

Submitted: 8 months ago.Category: Microsoft Office
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Answered in 5 minutes by:
12/9/2017
Microsoft Office Technician: Kris Rodgers, IT Manager replied 8 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Microsoft Office
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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