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Related Microsoft Office Questions
I have not been able to reset my password because I could
I have not been able to reset my password ***** I could not receive a code by email. I now have a code #873668, sent yesterday. Can you walk me thru the process? No luck with tech support by phone 2 d… read more
Harry
Harry
197 satisfied customers
I actually have two issues. Sorry, didn't know I hit send.
Sorry, didn't know I hit send. My wife just had her Office 365 renewed a week ago Sunday and it is not working correctly on her laptop. Her IT guy says he needs the proper code for the installation. This past Saturday, my computer got hacked, they got in and changed our Microsoft login & passwords, among other things, and we cannot contact thru our Microsoft account. Our original E-mail was***@******.***, which we had to change. What do you need from us to get this one issue rectified ? … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
567 satisfied customers
Lost my microsoft password need to acctivate new password to
lost my microsoft password ***** to acctivate new password ***** get microsoft on my computer >Note I do have a old passord that my work? cn you help me e-mail [email protected] hot mail.com phon… read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
348 satisfied customers
I am having problems signing in to Microsoft one drive on my
my name is ***** ***** I am having problems signing in to Microsoft one drive on my lap top. It has been about a month if not longer. I can not reset password ***** receive the second step verificatio… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
I'm trying to verify my identity, We added a number to our
I'm trying to verify my identity, We added a number to our email and it's no longer recognized? Our Microsoft code is not being recognized … read more
Hema Malini
Hema Malini
B Tech
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My husband, O. ([email protected]) passed away 4
My husband, Robert O. Stringer (*****@******.***) passed away 4 months ago. I have gotten into his computer since then and knew his password ***** have since forgotten it after trying several password… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
904 satisfied customers
Need my Microsoft pass word for my laptop. Dell insp.
inspiron(###) ###-#### not much just to today it will not actecept my password … read more
Byron
Byron
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Bachelor's Degree
2,180 satisfied customers
How can I find out my password or change my password on my
How can I find out my password ***** change my password ***** my Hotmail Account … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
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I have been trying to access my Microsoft e-mail acct for
I have been trying to access my Microsoft e-mail acct for three days...they tell me it is incorrect...they have sent me different passwords....seven digits...none work!HELP … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,180 satisfied customers
I thought I purchased Microsoft Office for $.99. I filled
I thought I purchased Microsoft Office for $69.99. I filled everything out and it accepted my credit card and said that I'd get a receipt at***@******.*** But I don't have a receipt.yet. And it's aski… read more
Richard
Richard
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IT Manager, Consultant
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I can't sign into my Microsoft account to renew my Microsoft
I can't sign into my Microsoft account to renew my Microsoft Office 365. I can't wait 30 days to get this resolved. … read more
caraleneK
caraleneK
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1,914 satisfied customers
Just bought an HP All in one HP20 and it wont accept the
Hi Just bought an HP All in one HP20 and it wont accept the password. It advises me to go to account.;ive.com to fix it , but I cant access the computer without a password.. catch 22 ?? … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,454 satisfied customers
Computer is fine. Problem is: (1) copy a Word document. (2)
Computer is fine. Problem is: (1) copy a Word document. (2) paste it to Google e-mail to send. (3) send it to myself to see how it looks. (4) Print it. Problem: Instead of printing as an exact copy of… read more
Richard
Richard
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I installed windows 10 4 days ago and I have not been able
I installed windows 10 4 days ago and I have not been able to access my internet since. It let me on right after I installed windows 10 but has not let me on since. I put my password ***** but it is n… read more
Cody
Cody
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2,708 satisfied customers
How do I get Microsoft to correct spelling of my e-mail address
How do I get Microsoft to correct spelling of my e-mail address for my Microsoft account log-in. It is an invalid e-mail address at this time, and I am asked repeatedly to confirm my identification. I… read more
Josh
Josh
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Associate Degree
7,373 satisfied customers
i have lost part of my product key from 25/11/2010 can you
i have lost part of my product key from 25/11/2010 can you help it was for microsoft office home and student and was e mailed 25/11/2010 [email protected]… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,454 satisfied customers
"FOR CHRIS SHORES ONLY PLEASE" On September 10, 2012, I
"FOR CHRIS SHORES ONLY PLEASE" On September 10, 2012, I tried to reply to an Outlook e-mail that someone sent me and I got a response that said Undeliverable: The receipt's domain does not resolve. So… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
164 satisfied customers
I just finished working with one of your techs to solve a Microsoft
I just finished working with one of your techs to solve a Microsoft Outlook 2010 problem. It appeared as though he solved the problem however I still am getting no e-mails. What gives?… read more
Ansh P.
Ansh P.
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Bachelor's Degree
6,385 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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