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Having problem signing in not getting code on my e mail got…

Customer Question
Having problem signing in...

Having problem signing in not getting code on my e mail got a new tower for my computer 2 days ago ? maybe problem am not computer smart sorry i just saw e mail for microsoft is not what i thought

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I just used phone no to ad to account?

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Dont think so but have been having problems since getting new towwer 2 days ago

Submitted: 7 months ago.Category: Microsoft Office
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Answered in 8 minutes by:
12/9/2017
Microsoft Office Technician: UranIT, Network Administrator replied 7 months ago
UranIT
UranIT, Network Administrator
Category: Microsoft Office
Satisfied Customers: 1,302
Experience: Network and System Administrator, IT Consultant
Verified

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Microsoft Office Technician: UranIT, Network Administrator replied 7 months ago

Is this a first time you are trying to sign in to a brand new computer?

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Microsoft Office Technician: UranIT, Network Administrator replied 7 months ago

Hello again, didn't hear back from you...
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Waiting for your reply.

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