Microsoft Office
Microsoft Office questions? Ask an IT Expert for support ASAP
Ask a Computer Expert,
Get an Answer ASAP!
Answered in 8 minutes by:
12/9/2017
Jess M., Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 7,606
Experience: Computer Software Specialist for more than 10 years
VerifiedHi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:
- Are you just trying to access the internet in the Win7 laptop? Or are you trying to access your Gmail account there?
- Have you tried using another web browser like Internet Explorer to access the internet instead of Google Chrome?
Please let me know by replying to me here so that I can help you further.
Best regards,
Jess
How JustAnswer works:
- Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
- Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
- 100% Satisfaction GuaranteeRate the answer you receive.
JustAnswer in the News:
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
What Customers are Saying:
My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.
New York
Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.
Freshfield, Liverpool, UK
This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!
Los Angeles, CA
Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.
Hesperia, CA
I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.
Kernersville, NC
Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.
Woodstock, NY
Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.
Elkton, Maryland
< Previous | Next >
Meet the Experts:
jstinehelfer
Information Systems Manager
36 satisfied customers
A+ Comptia Certified computer repair
JasonJames122
Computer Enthusiast
0 satisfied customers
I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business
Jess M.
Computer Support Specialist
7,606 satisfied customers
Computer Software Specialist for more than 10 years
The-PC-Guy
Computer Manager
588 satisfied customers
20 years experience providing remote computer support
James K.
Consultant
260 satisfied customers
Technical Director of IT Company
IT Miro
Computer Scientist
157 satisfied customers
Bachelor's Degree in Information Technology, Microsoft Certified Professional
Chris L.
Support Specialist
147 satisfied customers
Certified Expert with over 10 years experience.
< Previous | Next >
Related Microsoft Office Questions
I have lost my information regarding my WEP Key to activate
I have lost my information regarding my WEP Key to activate my sofware … read more
Cody
Computer Science
2,150 satisfied customers
I installed word 10 and documents will not print on my
I installed word 10 and documents will not print on my printer … read more
UranIT
IT Consultant, Network and System Admin
Associate Degree
802 satisfied customers
HOW DO I FIND OUT MY MICROSOFT KEY PRODUCT? MICROSOFT OFFICE
I KEEP GETTING POP UP NOTICE TO ACTIVATE MICROSOFT OFFICE.… read more
Michelle
Manager operations
Bachelor\u0027s Degree
1,276 satisfied customers
Word: I need to type a draft of a letter. When I click on
I need to type a draft of a letter. When I click on the "Word" icon what appears on the monitor is the last document I prepared. … read more
Eric Ewing
University IT Manager
151 satisfied customers
Trying to update windows 10, keep getting error code
trying to update windows 10, keep getting error code 0x80072ee7 … read more
Cody
Computer Science
2,150 satisfied customers
I am being billed, I believe, for a Microsoft 365 Business
I am being billed, I believe, for a Microsoft 365 Business account that I am not using but have been unable to cancel. Can you assist me? … read more
Moses C
Bsc
561 satisfied customers
I need to print an envelope where do I go in W10. Hp
2 years but with W 7 I never had the problem i was going on microsoft WORD and mailing … read more
Mr.Med
1,045 satisfied customers
I need to install office 365 on a new Mac book pro. Don't
I need to install office 365 on a new Mac book pro … read more
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
I can't install this program. Microsoft office. I am
I can't install this program JA: What application are you using? Customer: microsoft office JA: Have you installed any updates recently? Customer: no JA: Anything else you want the Microsoft Office Ex… read more
Aaron B
Computer Repair Technician
High School or GED
428 satisfied customers
Help me to renew, Please. Micro soft Office
Help me to renew , Please JA: What application are you using? Customer: Micro soft Office JA: Have you installed any updates recently? Customer: No JA: Anything else you want the Microsoft Office Expe… read more
bbao
Freelance IT Consultant
74 satisfied customers
I accidentally hit the 'Input' button and it went to TV from
I accidentally hit the 'Input' button and it went to TV from HTMI (or whatever it is). I used the down arrow to get to it, but it wouldn't scroll down. What am I supposed to do? … read more
Bhavik Joshi
Computer Science and Engineering
765 satisfied customers
I am unable to open my bigpond email. Bigpond.com. On my
I am unable to open my bigpond email JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: Bigpond.com JA: How do you usually access your email? On a phone or tablet, or through a we… read more
Moses C
Bsc
561 satisfied customers
I just installed office 365, and word 2007 keeps going
Sir I just installed office 365, and word 2007 keeps going through a configuration process...please help … read more
Bryan
IT Consultant
8,751 satisfied customers
All of my documents located under the heading:
All of my documents located under the heading: Users--John--documents--Pat disappeared. How do I retrieve them? … read more
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
I need to find out when my Microsoft 365 renews and how it
I need to find out when my Microsoft 365 renews and how it renews. My husband took care of all of this sort of thing. He was killed in a head-on collision on March 20, 2017. I am getting a new compute… read more
Cody
Computer Science
2,150 satisfied customers
I reinstalled Windows 10 and it deleted my MS Office 2013
I reinstalled Windows 10 and it deleted my MS Office 2013 that was installed. … read more
Bryan
IT Consultant
8,751 satisfied customers
I am having a problem setting up office 365 because I
Second opinion] I am having a problem setting up office 365 because I deleted the code number you sent last week. I did not know I needed to keep it… read more
Cody
Computer Science
2,150 satisfied customers
I am trying to make columns and rows for my document. I do
I am trying to make columns and rows for my document. I do this all the time but tonight I am in layout and I need to add the number of columns and rows they do not show up on the document correctly. … read more
bbao
Freelance IT Consultant
74 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
© 2003-2018 JustAnswer LLC