Microsoft Office
Microsoft Office questions? Ask an IT Expert for support ASAP
Connect one-on-one with {0} who will answer your question
Answered in 8 minutes by:
12/9/2017
Jess M., Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 8,633
Experience: Computer Software Specialist for more than 10 years
VerifiedHi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:
- Are you just trying to access the internet in the Win7 laptop? Or are you trying to access your Gmail account there?
- Have you tried using another web browser like Internet Explorer to access the internet instead of Google Chrome?
Please let me know by replying to me here so that I can help you further.
Best regards,
Jess
How JustAnswer works
Describe your issueThe assistant will guide you
Chat 1:1 with a microsoft office technicianLicensed Experts are available 24/7
100% satisfaction guaranteeGet all the answers you need
Related Microsoft Office Questions
Wanting to get onto to skype to interview on friday. On my
Wanting to get onto to skype to interview on friday. On my phone the screen says some went wrong. … read more
Kamil Anwar
Office Specialist
Bachelor's Degree
256 satisfied customers
I got the alert "Sorry, Excel can't open two workbooks with
I got the alert "Sorry, Excel can't open two workbooks with the same name at the same time" … read more
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
580 satisfied customers
I have an acount that i use on my mac desktop and I am
I have an acount that i use on my mac desktop and I am trying to access it on my wife's ipad but it is not letting me in. It tells me that someone else is using my account. Perhaps I am using the wron… read more
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I just got a message that has blocked my access to windows.
i just got a message that has blocked my access to windows. It said to contact the microsoft help desk, but I can't find a phone number. … read more
John
System/Network administrator
High School or GED
2,694 satisfied customers
I have office 365. I have access to shared calendars, and
Hi. I have office 365. I have access to shared calendars, and contacts. But I can't seem to access either on my android phone. I've been trying for days to figure out what I'm doing wrong. Still can't… read more
bbao
Freelance IT Consultant
141 satisfied customers
I changed my google gmail password and now Office can't log
Hello. I changed my google gmail password ***** now Office can't log onto the server. … read more
bbao
Freelance IT Consultant
141 satisfied customers
Last week I received an Email saying that Someone was
Last week I received an Email saying that Someone was attempting to use my email address, IT WAS NOT ME!!!!I was given 39 days to Respond. HELP!!!! … read more
Cris
3,528 satisfied customers
I cannot get into Skype - i have forgotten my password. I do
i cannot get into Skype - i have forgotten my password … read more
Kamil Anwar
Office Specialist
Bachelor's Degree
256 satisfied customers
I have a Microsoft Office XP Version 2002 disc with the
I have a Microsoft Office XP Version 2002 disc with the product key. What are the instructions to wipe out the exsisting progams and insert the CD in the drive to install the 2002 version? … read more
Jason Jones
AAS Information Technology
11,523 satisfied customers
I cannot access my google hangouts on my laptop but my I
I cannot access my google hangouts on my laptop but my I phone recogonizes it … read more
Jason Jones
AAS Information Technology
11,523 satisfied customers
I am having problems with security in my microsoft & google
I am having problems with security in my microsoft & google account, most recently 10/30/2015. This is in addition to issues I have been having before and contacted "just answer". In particular, I was… read more
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,049 satisfied customers
I purchased a Hamption Bay Artic Glacier Large ceiling from
I purchased a Hamption Bay Artic Glacier Large ceiling from Home Depot approximately 8 moths ago. Since that time I have had to replace 8 lights that burned out. I think that there is something wrong … read more
Michael Norman
Director of Technology
Master of Business Administration
78 satisfied customers
my outlook 2013 mail program continually asks for my password
my outlook 2013 mail program continually asks for my password ***** the 2 email accounts I have. it asks whenever it sends or receives mail. I've spoken to Comcast and it's not on their end--everythin… read more
James K.
Consultant
261 satisfied customers
I acquired Microsoft Office Professional 2013 and downloaded
I acquired Microsoft Office Professional 2013 and downloaded only a new HP Envy laptop about a month ago. Yesterday I received a notice indicating that my trial subscription expired. I checked through… read more
James K.
Consultant
261 satisfied customers
I have Microsoft Office 15 and Windows 8. Word & Powerpoint
I have Microsoft Office 15 and Windows 8. Word & Powerpoint both work, however everytime I try to open an older Excel file (.xls) I get the error message "There was a problem sending the command to th… read more
James K.
Consultant
261 satisfied customers
This message has appeared on my screen. This version of
This message has appeared on my screen. This version of Microsoft Application Virtualization is incompatible with this version of Microsoft Office Click to Run. For more info. contact your system admi… read more
James K.
Consultant
261 satisfied customers
I need help with Excel programing that I cannot find elsewhere
I need help with Excel programing that I cannot find elsewhere such as.. 1.) I do not want 30+ blank rows under a topic rather, I would like to see only the information I have inputed. So for instance… read more
John D
Bachelor Degree in Engineering
140 satisfied customers
Hi, my laptop has started telling me I dont have permission
Hi, my laptop has started telling me I don't have permission to open various folders and files (including control panel). I've tried right clicking on the file and updating the permissions for that fi… read more
James K.
Consultant
261 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
JustAnswer in the News:
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
What Customers are Saying:
My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.
New York
Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.
Freshfield, Liverpool, UK
This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!
Los Angeles, CA
Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.
Hesperia, CA
I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.
Kernersville, NC
Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.
Woodstock, NY
Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.
Elkton, Maryland
< Previous | Next >
Meet the Experts:
jstinehelfer
Information Systems Manager
36 satisfied customers
A+ Comptia Certified computer repair
JasonJames122
Computer Enthusiast
0 satisfied customers
I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business
Jess M.
Computer Support Specialist
8,633 satisfied customers
Computer Software Specialist for more than 10 years
The-PC-Guy
Computer Manager
668 satisfied customers
20 years experience providing remote computer support
James K.
Consultant
261 satisfied customers
Technical Director of IT Company
Kamil Anwar
Office Specialist
256 satisfied customers
8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Chris L.
Support Specialist
164 satisfied customers
Certified Expert with over 10 years experience.
< Previous | Next >
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
