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I can not reccall my microsoft account password, thus cannot…

Customer Question
I can not reccall...

I can not reccall my microsoft account password, thus cannot sign in to my computer

Technician's Assistant: What application are you using?

Windows 10

Technician's Assistant: Have you installed any updates recently?

Not sure. Best buy Geek Squad may have, or auto updates may have

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

Previously have used finger recognition/recently does not work. Prompted to use Microsoft PW

Submitted: 7 months ago.Category: Microsoft Office
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Answered in 1 hour by:
12/7/2017
Microsoft Office Technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Microsoft Office Technician: Bryan, Computer Support Specialist replied 7 months ago

PS: Please ignore and close any remote assistance offer if shown anytime on this page; it's sent at the site's end and not by me.

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