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I already put my key for year subscription for microsoft
I already put my key for year subscription for microsoft word package over 2 months ago and it is locking me out!!! It says I need to renew my subscription.....I DID THAT ALREADY entered the key and t… read more
John Castle
John Castle
BSC in Computing Network Management and Design
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I have a ms office 365 personal account. I show 2 users and
I have a ms office 365 personal account. I show 2 users and I want to add one more. When I downloaded the installer for MS office it indicated that my quota was full. I show only 2 users but office is… read more
Michael T
Michael T
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May 5, 2018, I graduated from Belmont University, Nashville,
May 5, 2018, I graduated from Belmont University, Nashville, Tennessee. I received an email this morning stating my subscription/access is no longer available. How do I renew my subscription to Micros… read more
Jess M.
Jess M.
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Bachelor's Degree
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I have recently had messages appearing on my screen advising
I have recently had messages appearing on my screen advising me that the subscription I was using had expired. This was a family subscription organised by my son who is in England. My wife and i are i… read more
bbao
bbao
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My subscription to office 365 has been inactive for several
My subscription to office 365 has been inactive for several months. Now I am receiving messages re: renewal. I think the problem is with my credit card information which changed some time ago due to a… read more
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Senthil
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Jins M. N.
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I downloaded Microsoft office 365 today, it appears in my apps, but no where else. I need to use it. I did renew it … read more
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Says in autorecover for word documents set every 10 minutes
says in autorecover for word documents set every 10 minutes (confirmed in Save options) but top left corner Autorecovery icon states autorecover off and I have lost more than one document and it defau… read more
Richard
Richard
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I purchased/renewed Microsoft 365, Order No. 10155727376, on
I purchased/renewed Microsoft 365, Order No.*********** on or about 2/21/17. Today I got a message that says my Outlook is going to expire. I believe I may need to renew my subscription to this produc… read more
Cody
Cody
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I'm trying to use my word program but it says my account has
i'm trying to use my word program but it says my account has expired! you just with drew my monthly fee of $10.76 on 03/05/18. Whats going on? … read more
bbao
bbao
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I've reset my password for microsoft word it's not accepting
Hi I've reset my password ***** microsoft word it's not accepting my password ***** letting me access any of my documents. … read more
bbao
bbao
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Morning, I instelled microsoft onto my computer a few days
i instelled microsoft onto my computer a few days ago... however when i go into my word document, it says that my subscription has expired. how do i connect the new subscription with the old app on the computer … read more
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Cody
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I do not want the2016 version of Microsoft Office. I wish to
I do not want the2016 version of Microsoft Office. I wish to keep my older version. However, I get a message saying I have to update it before the 15th. What should I do. … read more
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Cody
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I got a renewal notice for office 365- after several
I got a renewal notice for office 365- after several attempts I keep getting told I'm locked out for using wrong pins ,wrong account , wrong passwords etc and to go back and try to use my previous pro… read more
Jess M.
Jess M.
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I renewed my subscription to Office 365 on 6 January on my
I renewed my subscription to Office 365 on 6 January on my iPad but when I try to open any of the products on my Desktop I am told that my subscription had expired and I must renew. On trying to acces… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
I have a MacBook pro and it wont shut down because there is
I have a MacBook pro and it won't shut down because there is a microsoft office ad that make it so I can't shut down. There is no red/yellow/green button in the upper left hand corner of this to close… read more
Kamil Anwar
Kamil Anwar
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Bachelor's Degree
256 satisfied customers
I have just renewed my microsoft office subscription. When
I have just renewed my microsoft office subscription. When I click on my files to open, a box comes up saying microsoft word has stopped working. What can I do to access my files? Thank you… read more
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NewITZone

NewITZone

Microsoft Office Technician

I have been using Office Pro for 10 years and implemented applications for business use.

90 Satisfied Customers

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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