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Not computer savvy at all. Trying to send a pdf file (which…

Customer Question
Not computer savvy at...

Not computer savvy at all. Trying to send a pdf file (which was converted from Microsoft word doc)through outlook. A message popped up with only words, cant send.

Technician's Assistant: How large is the Word document you're trying to attach?

Less than a page. Converted to pdf so the printing company (who would reproduce the copy) wouldn't lose the Hebrew letters on the page because he didn't have that font.

Technician's Assistant: Are you getting any error messages when you try to attach your Word document file or send an email?

Yes, "cannot send"

Submitted: 7 months ago.Category: Microsoft Office
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12/6/2017
Microsoft Office Technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Microsoft Office Technician: Bryan, Computer Support Specialist replied 7 months ago

Are you using the Outlook.com website or the MICROSOFT OUTLOOK desktop program now?

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