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We have Office 365 but can not make changes in an Excel
We have Office 365 but can not make changes in an Excel document. I suspect that our subscription may have expired. How do I renew so I can access my documents? … read more
Kamil Anwar
Kamil Anwar
Office Specialist
7,293 satisfied customers
May 5, 2018, I graduated from Belmont University, Nashville,
May 5, 2018, I graduated from Belmont University, Nashville, Tennessee. I received an email this morning stating my subscription/access is no longer available. How do I renew my subscription to Micros… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
What happens if I do not renew 365? Windows 7, A couple
Got new computer last spring and first got windows 10… read more
Kamil Anwar
Kamil Anwar
Office Specialist
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I can not get into my 365 Office, we do not have the product
Good Morning, I can not get into my 365 Office, we do not have the product code My boss was trying to get into Go Daddy and he changed the password (we think) bot***** *****ne I can not get into the s… read more
Senthil
Senthil
Sr. IT Analyst
BE
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I paid for Office 365 two years and now you stopped my
I paid for Office 365 two years and now you stopped my usage, I would like to know why? I suspect it's because I bought a new Laptop, but that shouldn't cause the system to go away!! My name is***** a… read more
bbao
bbao
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My subscription to office 365 has been inactive for several
My subscription to office 365 has been inactive for several months. Now I am receiving messages re: renewal. I think the problem is with my credit card information which changed some time ago due to a… read more
Senthil
Senthil
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BE
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I just renewed 365 and it will not activate. Word. Down
I just renewed 365 and it will not activate JA: What application are you using? Customer: word JA: When did you last update Word? Customer: down loaded office 5 minutes ago JA: What have you tried so … read more
John
John
System/Network administrator
High School or GED
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Using Microsoft 10 purchased about 1 year ago. Microsoft 10,
Word purchased about a year ago (1 shot use) now has a weird symbol I can not get rid of on a new page. Space bar use results in a series of periods. Everyword typed is hyphenated with the next word. What settings are required? … read more
Cody
Cody
Computer Science
2,564 satisfied customers
I need to find out when my Microsoft 365 renews and how it
I need to find out when my Microsoft 365 renews and how it renews. My husband took care of all of this sort of thing. He was killed in a head-on collision on March 20, 2017. I am getting a new compute… read more
Cody
Cody
Computer Science
2,564 satisfied customers
I have received notification that my Office 365 Personal
I have received notification that my Office 365 Personal subscription is scheduled to be automatically renewed on May 10, 2018. I also was notified to cancel old version of Windows (previous to Window… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
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I have a subscription to Microsoft Office 365 Personal that
I have a subscription to Microsoft Office 365 Personal that is due to re-new today. Some months ago, my computer (MacPro)crashed. I am now sharing my husbands computer (MacBook Air). He also has an ac… read more
Pete
Pete
Engineer
Bachelor's Degree
2,954 satisfied customers
I'm really confused. I'm trying to renew my Office 365 so I
I'm really confused. I'm trying to renew my Office 365 so I can finish a document for my tax appt. in 20m mins!!! And it doesn't recognize either of my logins????? … read more
George Sibiya
George Sibiya
PhD
341 satisfied customers
I would like to install Microsoft Office on my wife's
I would like to install Microsoft Office on my wife's laptop. She does not need the professional edition just the basic edition so sh can write letters … read more
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John
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High School or GED
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I am with my daughter Hanlon and we have just renewed her
Hi yes- I am with my daughter ***** *****lon and we have just renewed her expired Office 365 Personal-paid $99 -it says we have to REsynch -no joy- try to open Office Word and still says Unlicensed - … read more
bbao
bbao
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74 satisfied customers
My Outlook 2016 does no function properly, I am a subscriber
My Outlook 2016 does no function properly, I am a subscriber to 0ffice 365 Personal. I am due to have it renewed on January 9th, 2018 I wanted to get it fixed before renewal. I have twice contacted te… read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
919 satisfied customers
My computer crashed; I need to find a link to download and
My computer crashed; I need to find a link to download and reinstall my Microsoft Office program. I am running Windows 8.1 I don't know what version of Office I had, I installed it a couple of years a… read more
Mr.Med
Mr.Med
1,331 satisfied customers
I am trying to renew my Microsoft 365 which expires
I am trying to renew my Microsoft 365 which expires tomorrow. Need to provide up dated information on my credit card acct. # … read more
GeekGal
GeekGal
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Bachelors Degree
974 satisfied customers
I have trouble trying to get into my Microsoft account. It
I have trouble trying to get into my Microsoft account. It seems I unintentionally renamed my(###) ###-####account. … read more
Cory
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jstinehelfer

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8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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IT Miro

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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