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I have microsoft word 2010 and i use Windows 10. I can't get…

Customer Question
I have microsoft word...

I have microsoft word 2010 and i use Windows 10. I can't get my word to work properly.

Technician's Assistant: When you right-click your Word file, do you get the option to "Restore previous versions"?

Yes

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

When i clicked on compatibilty it told me I had a free upgrade but i don't know how to get it.

Submitted: 8 months ago.Category: Microsoft Office
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Answered in 1 minute by:
12/5/2017
Microsoft Office Technician: Jason Jones, Computer Technician replied 8 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Microsoft Office
Satisfied Customers: 19,460
Experience: Over 10 years work experience.
Verified

Hello,
I look forward to helping you today.

Has your version of Word 2010 worked in the past on the computer or are you installing it for the first time?

I will be standing by, looking forward to your response.
Thank you,
Jason

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Customer reply replied 8 months ago
I haven't used it since I upgraded to Windows 10 until today.
Customer reply replied 8 months ago
I do not wish to continue. Please take my information off of your site.
Microsoft Office Technician: Jason Jones, Computer Technician replied 8 months ago

Hello,

I can send in your refund request now, if you wish. Do you want me to do that?

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Customer reply replied 8 months ago
I understood I had a free upgrade and I wish to remove all my information from your site
Microsoft Office Technician: Jason Jones, Computer Technician replied 8 months ago

I will send your refund request in and close this task. Thank you and farewell.

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Customer reply replied 8 months ago
thank you
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