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OFFICE at staples in may the product code would not work i
OFFICE at staples in may the product code would not work i was peprovided another code wich i entered and it did not work tis is nov and i still can run office … read more
John
John
System/Network administrator
High School or GED
2,679 satisfied customers
I have been using office 365 for a while. I want to go back
I have been using office 365 for a while. I want to go back to the office 2016 due to an issue of formatting when sharing a file with someone who is using the standalone version. I cancelled my 365 su… read more
Robert M.
Robert M.
Bachelor's Degree
3,578 satisfied customers
I bought Office 365 personal yesterday, not realizing all I
Hello: I bought Office 365 personal yesterday, not realizing all I had to do was renew my license. Whenever I try to open a Word document created with the previous version, i get an "unlicensed" error… read more
Cody
Cody
Computer Science
2,667 satisfied customers
I recently replaced my desktop computer and doing so has
I recently replaced my desktop computer and doing so has interrupted my access to my 365 subscription on both my new desktop and my laptop. I think that is because it said I had too many computers - I… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,172 satisfied customers
I am trying to install Office Classic menus. Everything is
I am trying to install Office Classic menus. Everything is installed, but I can't get it to work. … read more
Moses C
Moses C
Bsc
1,022 satisfied customers
Is there a substantial diff between vba programming on
Hi. is there a substantial diff between vba programming on office 2016 and office 365 … read more
Matt Johnson
Matt Johnson
BS - Information Technology
63 satisfied customers
Have purchased 2 subscriptions to Office 365 to use on 10
Have purchased 2 subscriptions to Office 365 to use on 10 computers. On my iMac, have been using Office 365 for over 2 years without trouble. Upgraded Mac Os to ver 10.13.6. Office 365 worked OK for 2… read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
256 satisfied customers
I was subscribing to ms word by the month, but that expired.
I was subscribing to ms word by the month, but that expired. I recently paid $69.99 for a year's subscription of 365 office. (I didn't know I could get windows 10 word free. I got an e mail saying "I'… read more
Cody
Cody
Computer Science
2,667 satisfied customers
I have MS Office 365 and now have a new desktop. Can I get
Hello I have MS Office 365 and now have a new desktop. Can I get my product key so I can activate it here on my new computer? Victoria&********… read more
Cody
Cody
Computer Science
2,667 satisfied customers
I just purchased office 365 personal, but can't activate it
I just purchased office 365 personal, but can't activate it on my PC. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,914 satisfied customers
I can't access my account no matter what I try. Microsoft
Not that I'm aware of but I use it on my computer all the time … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
904 satisfied customers
My new Dell XPS15 laptop arrived earlier this week. It came
good morning. My new Dell XPS15 laptop arrived earlier this week. It came with Office Home and Business pre-installed. In the process of exploring features all seemed in order until I clicked on Acces… read more
Jason Jones
Jason Jones
AAS Information Technology
11,457 satisfied customers
I did not download office 365 and it has corrupted my old
I did not download office 365 and it has corrupted my old system. It won't accept my apple id and my system is useless.I can;' save anything … read more
bbao
bbao
Freelance IT Consultant
104 satisfied customers
I just purchased a new computer and had Microsoft Office
I just purchased a new computer and had Microsoft Office personal 365 installed. When I try to access files transferred from old computer it says office not activated and prompts me to sign in. Each t… read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
256 satisfied customers
Your Office database index is missing and needs to be
Your Office database index is missing and needs to be rebuilt. This is usually caused by restoring an identity with Time Machine. It doesn't seem to work for me … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,914 satisfied customers
I can't license my new program on my Windows 10 laptop. I
I can't license my new program on my Windows 10 laptop. I keep getting a message that says "Can't find the license codes". I bought the Office 365 program as part of my purchase of my new Dell Laptop.… read more
Cody
Cody
Computer Science
2,667 satisfied customers
A while ago, I tried to download Office 365 but it did not
A while ago, I tried to download Office 365 but it did not go well, so I (stupidly) decided to uninstall Office Home and Business 2010 that I already had on my computer and successfully downloaded 365… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,441 satisfied customers
i have office365 installed on my android phone but i can't
i have office365 installed on my android phone but i can't figure out how to access my email through it. I was instructed by my company that i can access email this way but haven't been able to figure… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,319 satisfied customers
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jstinehelfer

jstinehelfer

Information Systems Manager

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A+ Comptia Certified computer repair

JasonJames122

JasonJames122

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I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

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904 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

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James K.

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Technical Director of IT Company

Kamil Anwar

Kamil Anwar

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256 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

164 satisfied customers

Certified Expert with over 10 years experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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