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My laptop died when I was writing a paper on word how do I…

Customer Question
My laptop died when...

My laptop died when I was writing a paper on word how do I retrieve it

Technician's Assistant: Is your Word file saved to cloud storage services like Dropbox, Google Drive, or OneDrive?

I am not sure

Submitted: 7 months ago.Category: Microsoft Office
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 40 minutes by:
12/4/2017
Microsoft Office Technician: Sheri, Expert replied 7 months ago
Sheri
Sheri, Expert
Category: Microsoft Office
Satisfied Customers: 735
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi JACUSTOMER-bvlv9f0o-,

Thank you for using JustAnswer. I am happy to assist you with this issue. Just to clarify, when you say the laptop died, do you mean the battery died or the laptop has failed? Let me know and we can go to the next step.

Regards,

Sheri-Expert

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