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I think my subscription has expired. I cannot open Word or
I think my subscription has expired. I cannot open Word or Excel. How do I remedy this? … read more
ChrisC
ChrisC
PC Technician
Associate Degree
662 satisfied customers
I am using Microsoft Office For Mac on my MacBook Pro
I am using Microsoft Office For Mac on my MacBook Pro (MacBook Pro Retina, 15-inch, Mid 2014). Primarly Excel and Word. I recently (maybe 8 - 12 weeks ago) updated my Operating System (OS) to macOS High Sierra 10.13.3. For a while now, maybe 2 weeks, I have been unable to retrieve my documents in these appications. I try to open either WOrd or Excel and get a dialog box informing me that "Microsoft Excel (or Word) has encountered a problem and needs to close." The Error Report displays as follows, "Microsoft Error Reporting log version: 2.0Error Signature: Exception: EXC_ARITHMETIC Date/Time: 2018-03-02 21:07:00 +0000 Application Name: Microsoft Excel Application Bundle ID: com.microsoft.Excel Application Signature: XCEL Application Version: 14.7.3.170325 Crashed Module Name: Microsoft Excel Crashed Module Version: 14.7.3.170325 Crashed Module Offset: 0x00122309 Blame Module Name: Microsoft Excel Blame Module Version: 14.7.3.170325 Blame Module Offset: 0x00122309 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Crashed thread: 0 … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
For years I have used Excel Starter 2010 and Word Starter
For years I have used Excel Starter 2010 and Word Starter 2010. That is all that I need. Two days ago, I got a message that Excel Starter 2010 would not work and that I should either try again...didn'… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
224 satisfied customers
I can no longer copy and paste in word. I searched for
I can no longer copy and paste in word. I searched for updates and there were at least two. In the midst of an update I get the message “please close the following application to continue installation… read more
Cody
Cody
Computer Science
2,527 satisfied customers
I am a student at Fuller Seminary and the learning platform
Thanks! I am a student at Fuller Seminary and the learning platform we use is canvas. I have two final papers from two separate classes - both with embedded comments that I cannot open. When I downloa… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Microsoft Word is not responding. Have almost finished
Microsoft Word is not responding. Have almost finished document, now can't save it or continue … read more
Jess M.
Jess M.
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Bachelor's Degree
842 satisfied customers
Having difficulty changing name in MS Track Changes.
having difficulty changing name in MS Track Changes. Followed instructions and did not work … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,002 satisfied customers
Procedure to edit "Recent Documents" in Excel spread sheets.
Procedure to edit "Recent Documents" in Excel spread sheets. Wish to remove unwanted files in the listing.Any assistance would be appreciated.Thanks and regards.3James **… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Last five days I have not been able to use any of my Excel
For the last five days I have not been able to use any of my Excel files even those that I had placed on my flash drive. I may be able to enter one or two columns and then nothing. Even the arrow prev… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
Two problems occurred simultaneously. Entry in MYOB say of
Two problems occurred simultaneously. Entry in MYOB say of $1.20 shows $120.00. And toolbars disappeared from Microsoft Word. MYOB consultant says it is not a MYOB error. And I am too scared to explor… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I just downloaded microsoft home and office 2010. Excel and
I just downloaded microsoft home and office 2010. Excel and powerpoint will both open, but Word will not open.… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
How to open a doc. saved in word - says cannot open because
How to open a doc. saved in word - says cannot open because of open dialog box, but I don't see one… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
I just purchased a new HP desktop with Windows 7. I am unable
I just purchased a new HP desktop with Windows 7. I am unable to permently save in Word the special symbols (alt+X) which I am currently able to do on my laptop with Windows 7. Am I missing a step her… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
Somehow in using my Mac (version 10.7.4) with Word 2011 for
Somehow in using my Mac (version 10.7.4) with Word 2011 for Mac, I have started to get the two following error messages: "Word cannot complete the operation because too many files are open." then: "Wo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
Microsoft Word, Powerpoint, Excel and Outlook can no longer
Microsoft Word, Powerpoint, Excel and Outlook can no longer be accessed although the icons for them remain on the desktop.… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have Microsoft Word 4.0 (DOS version) and a large number
I have Microsoft Word 4.0 (DOS version) and a large number of associated doc files. I need to be able to read these doc files in Word 97 (Windows) while preserving the formatting from Word 4.0. Hence,… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I need help with my Microsoft Word 2003 application. The application
I need help with my Microsoft Word 2003 application. The application opens without problems but then does not respond when I try typing in the document. It says (not responding.) I also have Word 2007… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I am using Microsoft Word 2007, setting up a mailing list.
I am using Microsoft Word 2007, setting up a mailing list. When I try to retrieve the list, all the input comes up as symbols. I checked "encoding" and realize this is the problem. How do I turn off "… read more
LeGin
LeGin
Unit Manager
Bachelor's Degree
13 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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