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I can't open Office Microsoft 10...no icon on my home page.

Customer Question
I can't open Office...

I can't open Office Microsoft 10...no icon on my home page.

Technician's Assistant: What application are you using?

I don't know..it was always on my home page--disiappeared.

Technician's Assistant: Have you installed any updates recently?

Yes, like a good part of yesterday--" leave your computer on, we will be several minutes", and it was at least three times I need updates?

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

No, I want to type my annual Christmas letter, and can't get started.

Submitted: 8 months ago.Category: Microsoft Office
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Answered in 5 minutes by:
12/1/2017
Microsoft Office Technician: Bryan, Computer Support Specialist replied 8 months ago
Bryan
Bryan, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Microsoft Office Technician: Bryan, Computer Support Specialist replied 8 months ago

Are you running Windows 7, 8 or 10?

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Customer reply replied 8 months ago
Windows 10, and I'm looking for WORD.
Microsoft Office Technician: Bryan, Computer Support Specialist replied 8 months ago

I see; were you using the 2010 version of Office? When did it first go missing?

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