Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I can't seem to log in to my google account, I am trying to…

Customer Question
I can't seem to...

I can't seem to log in to my google account , I am trying to add

Technician's Assistant: What exactly are you having trouble accessing?

I am tying to access my google account. I want to add to

Technician's Assistant: What application are you using?

I am trying to access my google account. I wish to add entries to my portfolio as i Have done in the past. the computer says i have to sign in and sends me verification codes, but every time I enter one of these codes, i am tild to decipher a jumble of letters. It is a vicious circle. Can you see a way out?

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 8 months ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 1 minute by:
11/30/2017
Microsoft Office Technician: Bryan, Computer Support Specialist replied 8 months ago
Bryan
Bryan, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

Ask Your Own Microsoft Office Question
Microsoft Office Technician: Bryan, Computer Support Specialist replied 8 months ago

What's the email address that you are having this issue with?

Ask Your Own Microsoft Office Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a microsoft office technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask NewITZone Your Own Question
NewITZone
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
90 Satisfied Customers
Experience: I have been using Office Pro for 10 years and implemented applications for business use.

NewITZone is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

842 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Related Microsoft Office Questions
I've attempted to log int to my account and I'm confused!
I've attempted to log int to my account and I'm confused! … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I am told that you cannot verify my subscription. I tried to
I am told that you cannot verify my subscription. I tried to access my account but could not decipher the letters and numbers in the area where you check to see if I am a machine...............I wish … read more
Cody
Cody
Computer Science
2,449 satisfied customers
I purchased Microsoft Office last week and have been unable
Second opinion] I purchased Microsoft Office last week and have been unable to sign into my account.... each time I attempt to sign in I get a message that they will send a verification code to the em… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I cant recover my Microsoft password. My laptop has a lock
my laptop has a lock screen and wants my Microsoft password … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
At first they did not accept my ID, they told me they
At first they did not accept my ID***@******.***, they told me they already had that ID, Then they asked for the password ***** gave them what I remembered as Littlebit5, they said that was wrong, the… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I am getting messages telling me to put in my email and
I am getting messages telling me to put in my email and password ***** connect my email on outlook as it normally does. (I have a suddenlink.net account and a google account in Outlook). It is a circu… read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
I am trying to start up a new computer with Windows 10. When
I am trying to start up a new computer with Windows 10. When I try to open an account it says every password ***** enter is wrong, and it has a wrong phone number and email address for me to verify my… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I have a new dell laptop and I cannot get to log on to the
I have a new dell laptop and I cannot get to log on to the password, after I entered my security code … read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
I am locked out of my messenger account. I was trying to get
I am locked out of my messenger account. I was trying to get into my account and mistakenly got two accounts, before I knew it my brother Alan McKay reported that someone else was trying to be me. Sin… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have the error 0x801901f4 and it prevents me from signing
i have the error 0x801901f4 and it prevents me from signing in to my accounts like office 360 … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
My Hotmail account has been hacked. Microsoft sent me a
my Hotmail account has been hacked. Microsoft sent me a notice and asked me to request a verification code sent to another Hotmail account, I have done this several times and the code is never sent to… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Trying to load MS Office on my new Mac - you won't let me.
Hi - trying to load MS Office for Mac on my new Mac - you won't let me. Have message saying account has been suspended (who knows why!) and I must type in my phone number to receive a reset code - I s… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
how do i import data on my MS excel 2011 from google finance?
hi how do i import data on my MS excel 2011 from google finance? I am looking to populate cells with live feeds/market data… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have an xls (2010) that has a worksheet for every weekday,
I have an xls (2010) that has a worksheet for every weekday, a row for every project, and a column for the hours worked that day. I want to total all hours worked in the workbook for each project. Can… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
Sirs - I have been trying to access my Onenote on my desktop.
Sirs - I have been trying to access my Onenote on my desktop. When I try to sign on, it keeps saying that someone is using my account, so I cannot get on. My email is: *****@******.*** Password: monda… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Help me draw circles in MS Visio where radius can be defined
I need to know how to draw circles in MS Visio where I can define the radius and also place a scale. Example, in my drawing, I need the scale to be 1"=400' and I'll need three circles with the same ce… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I would like exact picture instructions for installation of
I would like exact picture instructions for installation of google verification code into my office 365 web site, with numbered step by step screen shoots of what to do, as I've been working on this f… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I need a macro for assigning a fee to client portfolios. There
I need a macro for assigning a fee to client portfolios. There are breakpoints at different levels. Fees are assigned as follows: Portfolio Size Fee $0 - $249,999.99 - 2% $250,000 - 499,999.99 - 1.75%… read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x