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I recently replaced my desktop computer and doing so has
I recently replaced my desktop computer and doing so has interrupted my access to my 365 subscription on both my new desktop and my laptop. I think that is because it said I had too many computers - I… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,162 satisfied customers
May 5, 2018, I graduated from Belmont University, Nashville,
May 5, 2018, I graduated from Belmont University, Nashville, Tennessee. I received an email this morning stating my subscription/access is no longer available. How do I renew my subscription to Micros… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I purchased Office 365 12/13/2017 for 74.71 and it does not
I purchased Office 365 12/13/2017 for 74.71 and it does not work on my PC anymore. … read more
John
John
System/Network administrator
High School or GED
2,655 satisfied customers
I do not wish to continue my Office 365 subscription. Please
I do not wish to continue my Office 365 subscription. Please do not charge my account with the yearly subscription amount. … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
499 satisfied customers
Is it possible to download a trial run for microsoft office?
is it possible to download a trial run for microsoft office? … read more
Moses C
Moses C
Bsc
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Yesterday I received a message from Microsoft that my Office
yesterday I received a message from Microsoft that my Office 365 account was about to expire and I renewed the service for one year. Immediately after that I lost my entire e-mail address book. Help! … read more
JUNKO LOUISE
JUNKO LOUISE
BSC
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I got office 365 for my pc notebook maybe 5-6 months ago. I
i got office 365 for my pc notebook maybe 5-6 months ago. I purchased package out of official MIcrosoft page. Can I install one more copy on my new iPad Pro? … read more
Eric Ewing
Eric Ewing
University IT Manager
205 satisfied customers
I can sign in to Office 365 with no difficulty. But my
I can sign in to Office 365 with no difficulty. But my Outlook account has not updated for a week, although It says that it is fully up-to-date and connected to Microsoft Exchange … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
MY outlook fails to connect to the server. To resolve this
Hi, MY outlook fails to connect to the server. To resolve this we have reinstalled outlook a few times. Which resolves the issue but then a few days later the same problem comes back. I have also rein… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
How do I transfer my office 365 to my new computer? Office
How do I transfer my office 365 to my new computer? … read more
Jason Jones
Jason Jones
AAS Information Technology
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I have a subscription to Microsoft Office 365 Personal that
I have a subscription to Microsoft Office 365 Personal that is due to re-new today. Some months ago, my computer (MacPro)crashed. I am now sharing my husbands computer (MacBook Air). He also has an ac… read more
Pete
Pete
Engineer
Bachelor's Degree
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Recently purchased and installed Office 365 on this laptop.
Recently purchased and installed Office 365 on this laptop. Am trying to open Outlook and am getting the following message: … read more
Jason Jones
Jason Jones
AAS Information Technology
11,345 satisfied customers
I purchased MS Office 2013 a few years ago and purchased new
Hi - I purchased MS Office 2013 a few years ago and purchased new 2016 recently. I transferred 2013 to my wife's PC and all ok. I purchased new PC for my wife and it appears that 2013 will not activat… read more
Cody
Cody
Computer Science
2,564 satisfied customers
I recently purchased a iMac computer and cannot figure how
I recently purchased a iMac computer and cannot figure how to put the office 365 account onto the new computer. Could you please help. … read more
Richard
Richard
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IT Manager, Consultant
14,680 satisfied customers
I just purchased Office 365 opening to word it states I need
I just purchased Office 365 opening to word it states I need to reactivate I just did … read more
bbao
bbao
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Considering an upgrade to Outlook 2016 from 2010. what's the
considering an upgrade to Outlook 2016 from 2010. what's the best way to do this for one user?… read more
bbao
bbao
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74 satisfied customers
My Microsoft 365 needs to be re-activated and the initial
My Microsoft 365 needs to be re-activated and the initial activation card is telling me to contact Best Buy. Please help. ***** *****… read more
caraleneK
caraleneK
Service Manager
1,886 satisfied customers
I have a copy of Microsoft Office Professional 2013 on my Windows
I have a copy of Microsoft Office Professional 2013 on my Windows 8.1 PC & my Windows 8.1 phone. I have recently purchased an ultra-book which I'd like to be able to use MS Office on. What is the most… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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