Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I paid $29.95 on 11-6-17 for your service and have not been…

Customer Question
I paid $29.95 on...

I paid $29.95 on 11-6-17 for your service and have not been given a key number or a register number in order to access your service. I would prefer a phone conversation @(###) ###-####rather than a typing conversation.

Technician's Assistant: Which programs (name and version) are you experiencing this issue with?

I do not understand your question

Technician's Assistant: What does your screen look like when you try to open the program?

I am 87 years of age and not as quick as you younger folks I would really appreciate it if our conversation coulld be held on the phone(###) ###-####

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

No thank you

Submitted: 7 months ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 5 minutes by:
11/25/2017
Microsoft Office Technician: Josh, Computer Enthusiast replied 7 months ago
Josh
Josh, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 21,964
Experience: Microsoft Office expert
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Microsoft Office Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a microsoft office technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask NewITZone Your Own Question
NewITZone
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
90 Satisfied Customers
Experience: I have been using Office Pro for 10 years and implemented applications for business use.

NewITZone is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

842 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Related Microsoft Office Questions
Words with Friends game is really acting crazy. My friend
Words with Friends game is really acting crazy. My friend played......the word is there but it didn't really register, and won't let me play. Also I have games on my list that have been there forever.… read more
Mike Taylor
Mike Taylor
44 satisfied customers
I received a message from Microsoft about my office
I received a message from Microsoft about my office 365,which I didn't understand. can you help me. I have called the ph # given me but get a busy signal. … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
Had to re-install windows 10 - was getting the "windows is
Had to re-install windows 10 - was getting the "windows is getting ready" message. As a result MS Office 2010 was deleted from the HD. I have reinstalled it - working fine. Now I need to re-activate/r… read more
Cody
Cody
Computer Science
2,387 satisfied customers
Our office has an email that was set up by a previous
Our office has an email that was set up by a previous employee and we have lost the password. I am trying to figure out which company set up the email address in the first place so that we may be able… read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
I had Microsoft Office Home and Student Suite installed on
I had Microsoft Office Home and Student Suite installed on my computer. I still have the Product Key -- unfortunately, my computer crashed and I had to do a full Windows re-install that wiped all the … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Excel. I'm need to some assistance in developing an Excel
Excel. I'm need to some assistance in developing an Excel which can split costs between a number of business units based on an index and no. of employees. I just can't get it to work..… read more
George Sibiya
George Sibiya
PhD
309 satisfied customers
I am in construction and am trying to set up a construction
I am in construction and am trying to set up a construction schedule in excel, the original format set, has been messed up so many times, so I either need to fix the current sheet or create new. I nee… read more
The-PC-Guy
The-PC-Guy
Computer Manager
Bachelor's Degree
653 satisfied customers
I am a fundraising consultant working on a spreadsheet that
I am a fundraising consultant working on a spreadsheet that will be provided to a third party to analyze our donors to determine future giving. I have pulled last names past donations and dates of don… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I obtained office 2013 through my employer, metlife. Now i
i obtained office 2013 through my employer, metlife. Now i am no longer their employee. My old computer recently died and i need to reinstall the application on my new computer I have both the HUP ord… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I am an active senior, aged 80. When I signed up I was
I am an active senior, aged 80. When I signed up I was placed in a group seeking women only in the age group 70 and up. Is it possible for me to be connected with younger women, say those in the 60 an… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I have 2010 and need formulas to combine the info based
Hi. I have 2010 and need formulas to combine the info based on a source being in the first column. The first column is gong to be a list of unique assignment numbers that are organized based by age of… read more
The-PC-Guy
The-PC-Guy
Computer Manager
Bachelor's Degree
653 satisfied customers
How do I create a column that will note ranges of numbers from
How do I create a column that will note ranges of numbers from a previous column. So, I want to take the numbers in a column that range from 1-10 and in the next column have 1-3=below average, 4-6= av… read more
The-PC-Guy
The-PC-Guy
Computer Manager
Bachelor's Degree
653 satisfied customers
Can you please help with sections 11 (starting at 11.15) and
Can you please help with sections 11 (starting at 11.15) and section 15. The numbering system isn't in order and it seems to be a formatting issue. Once the formatting is corrected, I would like to be… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
Hi, I have this workshop project with the program microsoft
Hi, I have this workshop project with the program microsoft access, however i have never used the program or even have it in my computer. by any chance would you be able to help me complete it? thank … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I need a conversion for lumber from Net Tally (actual, after
I need a conversion for lumber from Net Tally (actual, after kiln drying) to Green Tally as though the widths were measured when the lumber green (fresh sawn) before shrinking during drying. The avera… read more
The-PC-Guy
The-PC-Guy
Computer Manager
Bachelor's Degree
653 satisfied customers
Trying to put my current Paragraph number and heading text
Trying to put my current Paragraph number and heading text in the footer of a word 2010 doc. Found how to put in the para number, but can't find how to include the heading. i.e. I have Section 11: But… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I had a paper due for class. The letter had a colored background
I had a paper due for class. The letter had a colored background and a watermark. When I attach the letter to another document the color and watermark go global on every page. So I submitted them sepa… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Please Help. I have been unsuccessful in attaining help from
Please Help. I have been unsuccessful in attaining help from MS to get my MS Hotmail account password XXXXX I attempted the online process and do not know my security question, nor do I even recall se… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x