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My outlook wont index I cannot use my search bar at all and…

Customer Question
My outlook wont index...

My outlook wont index I cannot use my search bar at all and I just purchased office 2010

Technician's Assistant: When did you last update Outlook?

Downloaded 2010 last week buy I had this problem with my outlook 2007 for months. thought buying 2010 would fix the whole thing

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Thats the only problem that I am currently having

Submitted: 7 months ago.Category: Microsoft Office
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Answered in 1 minute by:
11/24/2017
Microsoft Office Technician: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Microsoft Office
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Microsoft Office Technician: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 7 months ago
What is the total cost of this?
$5 plus $39=$43 total correct?
Microsoft Office Technician: Cody, Senior Systems Administrator replied 7 months ago

to connect me;
Please download and run this file and provide me the ID/Password:
https://download.teamviewer.com/download/TeamViewerQJ.exe

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Customer reply replied 7 months ago
Cody I am going to have to cancel this
Microsoft Office Technician: Cody, Senior Systems Administrator replied 7 months ago

ok

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Customer reply replied 7 months ago
Can I get refunded?
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