Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Office 365 wont install

Customer Question
office 365 wont install
Submitted: 5 months ago.Category: Microsoft Office
Ask Your Own Microsoft Office Question
Answered in 1 minute by:
11/22/2017
Microsoft Office Technician: Cody, Senior Systems Administrator replied 5 months ago
Cody
Cody, Senior Systems Administrator
Category: Microsoft Office
Satisfied Customers: 3,402
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Microsoft Office Question
Microsoft Office Technician: Cody, Senior Systems Administrator replied 5 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Ask Your Own Microsoft Office Question
Was this answer helpful?
Ask NewITZone Your Own Question
NewITZone
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
90 Satisfied Customers
Experience: I have been using Office Pro for 10 years and implemented applications for business use.

NewITZone is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

701 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

588 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

157 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Chris L.

Chris L.

Support Specialist

147 satisfied customers

Certified Expert with over 10 years experience.

< Previous | Next >

Related Microsoft Office Questions
I purchased visio professional and I am having some issues,
I purchased visio professional and I am having some issues, I am new to the software but I really need some help, I have a Tuesday deadline and Im getting stuck with certain task … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Your download Nofor Microsoft Office 365 stopped downloading
Your download No(###) ###-####for Microsoft Office 365 stopped downloading at not even 1/5 downloaded, please let it continue. … read more
George Sibiya
George Sibiya
PhD
246 satisfied customers
I received a generic message from Microsoft 365 thanking me
Hello I received a generic message from Microsoft 365 thanking me for renewing. No date of renewal, no amount, no how charged. I need more info … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
701 satisfied customers
I have a computer HP that I haven't used in quite awhile,
i have a computer HP that I haven't used in quite awhile, and It won't let me in. How do I get in? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need to retrieve my Word software. I'm not sure. I have to
I need to retrieve my Word software JA: Is your Word file saved to cloud storage services like Dropbox, Google Drive, or OneDrive? Customer: I'm not sure. I have to check JA: Anything else you want th… read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
I have set up my account & added a new password. Sorry, I
Hello, I have set up my account & added a new password. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
I'm having a problem connecting to my email provider with
I'm having a problem connecting to my email provider with outlook. (part of Office 365. Problem started when I used email on iPad -- after that I got a send/receive error and it keeps asking for my pa… read more
Cody
Cody
Senior Systems Administrator
3,402 satisfied customers
Trying to open my Office 365 account and it says my
Trying to open my Office 365 account and it says my organization is marked for removal. What does that mean? Details copied here; … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I currently have Office 2011 running on my Mac with High
I currently have Office 2011 running on my Mac with High Sierra. Is there an update that I can get to become compatible with the 64 bit app that they are moving to or do I need to purchase an entirely… read more
Joshua Gransbury
Joshua Gransbury
A.A.S
21 satisfied customers
I keep on getting a message from Microsoft that I need to go
I keep on getting a message from Microsoft that I need to go to this website. … read more
ChrisC
ChrisC
PC Technician
Associate Degree
660 satisfied customers
I accidently shut down a word document and I can't find it.
Hi I accidently shut down a word document and I can't find it. I lost my wor. Is there any way to retrieve. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have the Office 365 on my mac book, but the Geeks at Best
Hi Pearl, I have the Office 365 on my mac book, but the Geeks at Best Buy were trying to set up my new mac book and think they may have cancelled my subscription. My login is***@******.***. Can you ch… read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
461 satisfied customers
I hope you can help me. I need to translate a word document
Hello, I hope you can help me. I need to translate a word document that has an image in it with words in English that I need to translate into Spanish, but the image will not allow me to edit the word… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
788 satisfied customers
I am creating labels in Microsoft word. In mail merge
I am creating labels in Microsoft word. In mail merge manager, I select document type. Which automatically puts in old information. This is valid 5150 avery labels. Then I select "Get LIst" and select… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
701 satisfied customers
I have Word 2013 and scanned a document into my computer. It
I have Word 2013 and scanned a document into my computer. It is in PDF format. I opened it in Word and the message comes up stating it will change the PDF to an editable Word document. It looks like i… read more
Cris
Cris
60 satisfied customers
Desktop, WIN 10, Office 365, Can not start any of the
Desktop, WIN 10, Office 365, Can not start any of the MS-Office programes. "cannot find 'C:\program files (x86)\Microsoft Office\Office16Excel.exe' Any advice? I am using Firefox browser.. Thanks Joch… read more
John
John
System/Network administrator
High School or GED
2,069 satisfied customers
I received an e-mail today under microsoft name stating that
I received an e-mail today under microsoft name stating that my computer may be hacked from a foreign source. With all you hear I wonder if this is legimate … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
I have a common problem – a recent Microsoft Office update
I have a common problem – a recent Microsoft Office update has stricken all my customised features in AutoCorrect and AutoText from Normal.dotm. But why should I worry? I have a version of Normal.dotm… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x