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I'm a new user of Word for Office 365, for Mac. When
I'm a new user of Word for Office 365, for Mac. When printing #10 envelopes, the return address appears 1 inch from the left side and 1 1/8 inch from the top. Why so far removed from the upper left co… read more
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I started with Microsoft Office 365 ProPlus in 2015. I'm not
I started with Microsoft Office 365 ProPlus in 2015. I'm not able to open Sharepoint files. Can you help with this. … read more
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I recently purchased microsoft office 365 for Mac. I have it
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I have just had my wife iMac upgraded to a virtual 1TB hard
I have just had my wife iMac upgraded to a virtual 1TB hard drive and the technician cloned the old did drive. I can't get Office 2011 to run which version of office should I try to download with my M… read more
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Periodically, my Word.doc will not open even thought I have,
Periodically, my Word.doc will not open even thought I have, and have hd for a long time, a subscription. It will not take my email (the Microsoft one or my personal one) or my password ***** it does … read more
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PearlException: EXC_BAD_INSTRUCTION. Sorry, sent this before
sorry, sent this before completing query. Have Outlook for Mac 2011 which is crashing with this error message. I installed the High Sierra 10.13.4 update on Apr 2 on MacBook Air early 2015 version. Any suggestions? Thanks, Robert … read more
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I am using Microsoft Office For Mac on my MacBook Pro
I am using Microsoft Office For Mac on my MacBook Pro (MacBook Pro Retina, 15-inch, Mid 2014). Primarly Excel and Word. I recently (maybe 8 - 12 weeks ago) updated my Operating System (OS) to macOS High Sierra 10.13.3. For a while now, maybe 2 weeks, I have been unable to retrieve my documents in these appications. I try to open either WOrd or Excel and get a dialog box informing me that "Microsoft Excel (or Word) has encountered a problem and needs to close." The Error Report displays as follows, "Microsoft Error Reporting log version: 2.0Error Signature: Exception: EXC_ARITHMETIC Date/Time: 2018-03-02 21:07:00 +0000 Application Name: Microsoft Excel Application Bundle ID: com.microsoft.Excel Application Signature: XCEL Application Version: 14.7.3.170325 Crashed Module Name: Microsoft Excel Crashed Module Version: 14.7.3.170325 Crashed Module Offset: 0x00122309 Blame Module Name: Microsoft Excel Blame Module Version: 14.7.3.170325 Blame Module Offset: 0x00122309 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Crashed thread: 0 … read more
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Microsoft asks for my account details every day aND THEN
Microsoft asks for my account details every day aND THEN TELLS ME THERE IS A PROBLEM WITH THOSE DETAILS. I AM EFFECTIVELY BARRED FROMN USING OFFICE 365 ALTHOUGH I PAID MY SUBSCRIPTION ON 3 OCTOBER 201… read more
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I have a Dell 3847 tower, Intel core I-5, 8 MB, Windows 10 Had a previous version of Office (13 I recall) Removed and installed Office 365. When I try to use Outlook, it blows up. It looks like there … read more
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I have Office 365 on mac I saved over a document it's onlt
Hello, I have Office 365 on mac I saved over a document it's onlt saved on my hard drive only* is there any way of reverting to an older version? … read more
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Could you help me identify where the password would be for
Could you help me identify where the password ***** be for my recent Word software I bought for a new mac. I have an email that says that Microsoft charged me but I don't have any email that would hav… read more
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MacBook 7,1 with 2GB RAM running OS 10.6.8. Microsoft Office
MacBook 7,1 with 2GB RAM running OS 10.6.8. Microsoft Office wants to update to 14.6.3 Will performance be acceptable? MacBook (13-inch, Mid 2010) MacBook7,1 MC516xx/A 13.3"/D2.4G/2x1GB/250/SD-DL… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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