Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Microsoft Office Questions
Word is not working well, it crashes a lot. One problem
Word is not working well, it crashes a lot. One problem seems to be that somehow the normal template is changed in a way that makes it difficult for me to close documents or shut down the computer. Wh… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
505 satisfied customers
I have been using Word for years and all of a sudden I can't
I have been using Word for years and all of a sudden I can't highlight and drag sentences or paragraphs within a document or highlight and drag to combine two documents. I am pretty sure I have inadve… read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
149 satisfied customers
I am having a lot of trouble with my normal.dot formatting.
Second Opinion] I am having a lot of trouble with my normal.dot formatting. Every time I close the account, the account says there is problems with normal.dot and then it advises me to save it with a … read more
Robert M.
Robert M.
Bachelor's Degree
3,578 satisfied customers
I have a common problem – a recent Microsoft Office update
I have a common problem – a recent Microsoft Office update has stricken all my customised features in AutoCorrect and AutoText from Normal.dotm. But why should I worry? I have a version of Normal.dotm… read more
bbao
bbao
Freelance IT Consultant
104 satisfied customers
I got an error message saying something about my normal
Hi, I got an error message saying something about my normal template needing saving. I cancelled that and now none of my word documents will open. I'm on a Mac and running Office 365. … read more
Sheri
Sheri
Bachelor's Degree
838 satisfied customers
I have a corrupted global template. How do I resolve it?
I have a corrupted global template. How do I resolve it? … read more
The-PC-Guy
The-PC-Guy
Computer Manager
Bachelor's Degree
668 satisfied customers
Hello I receive Error message when try to save a document
Hello I receive Error message when try to save a document in Word 2007: "Word cannot save this file because it is already open elsewhere" It s message only for Normal.dotm in Template folder and I sav… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,926 satisfied customers
This is more on my question of how to edit (change) Normal. >I
This is more on my question of how to edit (change) Normal. >I get to Normal.dotm and drag it to the trash >I open Word application and then quit >A 'new' Normal appears >I edit that and c… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I have lost some Macros from Word 2010. I had a macro named
I have lost some Macros from Word 2010. I had a macro named fspace that set spacing to single space and under page layout had spacing Indent-Left 0", Right 0" and Spacing- Before 0 pt and, After 0 pt,… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
We have a word doc that was created on a computer recently
We have a word doc that was created on a computer recently that we no longer have due to an recently ex employee. It was originally a normal.dotm template, which we've never heard of. There were three… read more
MrBargain
MrBargain
Friendly Neighborhood Geek
Associate Degree
18 satisfied customers
I get a dialog file when opening an attachment from e-mail
I get a dialog file when opening an attachment from e-mail (Thunderbird) "Your AutoCorrect file ...\AppData\Roaming\Micorsoft\Office\MSO1033.acl could not be saved. The file may be read only or you ma… read more
toughguy
toughguy
Master's Degree
270 satisfied customers
I am using Word 2002, SP3. And windows 7 home premium. I
I am using Word 2002, SP3. And windows 7 home premium. I have used Word for many years and think I'm reasonably hip on using it. I few months ago I got this new PC. I have tried and tried to save micr… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,029 satisfied customers
My new PC is running Office 2010; my old PC is running Office
My new PC is running Office 2010; my old PC is running Office 2007. I need my old Word Quick Parts/Building Blocks but haven't had any success finding normal.dot (or dotx or dotm) to copy. Thanks in a… read more
Robert M.
Robert M.
Bachelor's Degree
3,578 satisfied customers
I just purchased a new HP desktop with Windows 7. I am unable
I just purchased a new HP desktop with Windows 7. I am unable to permently save in Word the special symbols (alt+X) which I am currently able to do on my laptop with Windows 7. Am I missing a step her… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
8,534 satisfied customers
Word 2010. I am having problems with the normal.dotm. The only
Word 2010. I am having problems with the normal.dotm. The only way I can make the macros or autotext entries 'stick' is to actually open the normal.dotm, record the macro, or add an Auto Text entry. A… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
922 satisfied customers
Word 2000 - word automatically changed the normal document
Word 2000 - word automatically changed the normal document template. Do you want to load it? If I answer yes I get a dialog box that says Word could not recover an automatically saved document from th… read more
jstinehelfer
jstinehelfer
Information Systems Manager
High School or GED
36 satisfied customers
Hi, Im really struggling with Word. I get so far through a
Hi, I'm really struggling with Word. I get so far through a particular document and I get the message winword.exe is not responding. Then I get a pop up to say that my internet connection was lost. I'… read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
233 satisfied customers
I am having problems with Autotext in Word 2010. 1) I have
I am having problems with Autotext in Word 2010. 1) I have created a special template for the client for which I am working (I'm a translator), and am creating a document in that template; 2) I have f… read more
Val B
Val B
Senior Analyst/Trainer
Associate Degree
16 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

8,534 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

668 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

261 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

256 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

164 satisfied customers

Certified Expert with over 10 years experience.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x