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I am trying to buy Microsoft Office and I logged in and they…

Customer Question
Hello, I am trying...

Hello, I am trying to buy Microsoft Office and I logged in and they said that my account has been suspended?

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

MacBook Pro (13-inch, Late 2011) Running on OS Sierra

Technician's Assistant: What Operating System (OS) are you running on your MacBook?

V.10.12.5

Technician's Assistant: When did you purchase your Apple? What troubleshooting have you tried?

When I bought my Apple has nothing to do with my account being suspended

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No Do you need my phone number?

Submitted: 8 months ago.Category: Microsoft Office
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Answered in 5 minutes by:
11/20/2017
Microsoft Office Technician: Kris Rodgers, IT Manager replied 8 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Microsoft Office
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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