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Word for iPad:how can I restore a file deleted by mistake.

Customer Question
Word for iPad:how can...

Word for iPad:how can I restore a file deleted by mistake

Technician's Assistant: Just to clarify, what's the make and model of your computer? And what version of Word are you using?

IPad Air 2. I don’t know the WOrd version

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

Abou 5 years ago, I read I could use iTunes. The instructions asked me to change the settings in iTune. It’s not obvious to how to access the settings in an iPad

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

That’s it

Submitted: 8 months ago.Category: Microsoft Office
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Answered in 2 hours by:
11/18/2017
Microsoft Office Technician: Justin Johnson,
 replied 8 months ago
Justin Johnson
Category: Microsoft Office
Satisfied Customers: 2,494
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

On the iPad in word once it is deleted it is gone. I am sorry for your loss.

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Customer reply replied 8 months ago
I tried Restore but I have no control on the date. It restored the latest file. The one where I discovered the problem.
Microsoft Office Technician: Justin Johnson,
 replied 8 months ago

Is that the one you needed?

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Customer reply replied 8 months ago
No. The one i need is the one I closed yesterday
Microsoft Office Technician: Justin Johnson,
 replied 8 months ago

Is there a trash or anything inside of word?

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Customer reply replied 8 months ago
I don't know
Microsoft Office Technician: Justin Johnson,
 replied 8 months ago

If there is not a way to see trash or recently deleted it is likely gone.

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