Microsoft Office

Microsoft Office Questions? Ask a IT Expert for Support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Microsoft Office
This answer was rated:

When trying to email a word document I get a message (and

this just happened) "There is...
When trying to email a word document I get a message (and this just happened) "There is no email program associate to perform the requested actions. Please install an email program or, if one is already installed, create an association in the Default program control panel.
JA: Just to clarify, what's the make and model of your computer? And what version of Word are you using?
Customer: It's a lenovo, but not sure of the year.
JA: Have you installed any updates recently?
Customer: No, I'm sure it was my fault since I know nothing about this but I tried to send something from the Print Shop and just messed things up.
JA: Anything else you want the Microsoft Office Expert to know before I connect you?
Customer: Can't think of anything.
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 2 minutes by:
11/18/2017
John
John, Microsoft Office Specialist
Category: Microsoft Office
Satisfied Customers: 5,535
Experience: I have been in this industry for more that 7 years.i do mainly installing,configuring & troubleshooting Microsoft Office
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today. Please provide the following details.

Which is the email application you use for sending and receiving emails?

Which version of windows is installed in the PC.Is it Windows Vista, Windows 7,windows 8, Windows 10?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Ask Your Own Microsoft Office Question
Customer reply replied 28 days ago
zimbra epb and we have Windows 10

Is zimbra your email service provider or email application.

Example for email application are outlook,windows live mail,Thunderbird ?

Ask Your Own Microsoft Office Question
Customer reply replied 28 days ago
Something is wrong with your system. It won't take my credit card info. It keeps saying to update and I gave our latest card and it just keeps saying to update. Can you help this. I'm not sure what you mean about our email. It is through our local provider the electric power board and they use zimbra. It's not outlook or Thunderbird and don't understand about windows live mail.

In that case i will remote access to your computer and check the issue directly.

Ask Your Own Microsoft Office Question

To do remote support please click on this link http://www.justanswer.com/remotedesktop/join.aspx?Session=12172999-70d4-4ef6-b6d8-bdb5ca4e5105 that will open remote desktop session page in that page click on I Agree, then you will get Elisnore Screen Connect Client download and run it. If it asks for User Account Control click on Yes that will allow me to connect once I am connected to your PC I will post a message using the remote chat screen. If you have any trouble connecting please let me know. Do not close this Chat/Q&A page.

Ask Your Own Microsoft Office Question
Customer reply replied 28 days ago
I hope I did that correctly. Are you on?

Connected and working on the issue now.

Thank you.

Ask Your Own Microsoft Office Question

If you do not have any further questions please rate me using the rating options (stars) on the top of this page, select the rating and click on submit. If you need any help in the future please use this link to ask for me http://www.justanswer.com/computer/expert-john/

Sincerely,

John

John
John, Microsoft Office Specialist
Category: Microsoft Office
Satisfied Customers: 5,535
Experience: I have been in this industry for more that 7 years.i do mainly installing,configuring & troubleshooting Microsoft Office
Verified
John and 87 other Microsoft Office Specialists are ready to help you
Ask your own question now
Ask John Your Own Question
John
John
John, Microsoft Office Specialist
Category: Microsoft Office
Satisfied Customers: 5,535
5,535 Satisfied Customers
Experience: I have been in this industry for more that 7 years.i do mainly installing,configuring & troubleshooting Microsoft Office

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

694 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

586 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

157 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Chris L.

Chris L.

Support Specialist

146 satisfied customers

Certified Expert with over 10 years experience.

< Previous | Next >

Related Microsoft Office Questions
I have purchased a MacBook Air and had data transferred from
I have purchased a MacBook Air and had data transferred from my old Mac. I cannot open my Endnote library it is asking me for an application?? Ann … read more
Jason Jones
Jason Jones
AAS Information Technology
6,318 satisfied customers
Help installing micro soft office. 2016. Its a new (refur)
help installing micro soft office JA: What application are you using? Customer: 2016 JA: Have you installed any updates recently? Customer: its a new (refur) just got it JA: Anything else you want the… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
429 satisfied customers
Purchased Micro Works but can't download. Windows Internet.
Purchased Micro Works but can't download JA: What Operating System (OS) are you running on your Micro? Customer: Windows Internet JA: How long has this been going on with your Micro? What have you tri… read more
Cody
Cody
Computer Science
1,571 satisfied customers
It seems after I had some scheduled updates to my computer,
It seems after I had some scheduled updates to my computer, I could not open Word 2010. I can open EXCEL, but not Word. … read more
John
John
Microsoft Office Specialist
5,535 satisfied customers
I can not re install office. Windows 10. And outloook did
yes and outloook did not work, and i did uninstall office but … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
429 satisfied customers
Excel file will no open. It says possible it was moved
Excel file will no open. It says possible it was moved renamed or deleted … read more
Bryan
Bryan
IT Consultant
8,748 satisfied customers
I just reinstalled Microsoft Office 2011 for Mac. Can you
I just reinstalled Microsoft Office 2011 for Mac. Can you help me reinstall my Outlook email account … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I bought Office 11 for 5 different computers, and used my
I bought Office 11 for 5 different computers, and used my account (*****@******.***) to activate it on my Mac Pro. Now when I try to activate Word on my MacBook is says "The authentication session has… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I'm having trouble with Outlook 10, It getting stuck on
Hi, I'm having trouble with Outlook 10, It getting stuck on synchronizing folders. What do I do, No email will come in or go out. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
429 satisfied customers
I cannot print mt Christmas list in Word or Works. I used to
I cannot print mt Christmas list in Word or Works. I used to but cannot now … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
429 satisfied customers
Our outlook is down.....we all got a message to configure
Our outlook is down.....we all got a message to configure autodiscover.comcast. … read more
Bryan
Bryan
IT Consultant
8,748 satisfied customers
I downloaded what I thought was just an upgraded Word. Turns
I downloaded what I thought was just an upgraded Word. Turns out to be Office 365. It has locked me out of my huge Word documents, saying I need to activate 365. I don't want it. I want my previous ve… read more
Bryan
Bryan
IT Consultant
8,748 satisfied customers
I am in Excellent and this issues relates to One Drive: My
I am in Excellent and this issues relates to One Drive: My computer states "Folder Contents have changed" There is a OK box in the bottom right, but once you click it it flashes right back and you cannot access any files in Excel??? This is really annoying please help!!! … read more
Cody
Cody
Computer Science
1,571 satisfied customers
How do I reset my Microsoft account password. Windows 7. My
how do I reset my Microsoft account password JA: What application are you using? Customer: windows 7 JA: Have you installed any updates recently? Customer: my computer guru did JA: Anything else you w… read more
Josh
Josh
It Support Specialist
Associate Degree
5,134 satisfied customers
I received a "Security Alert" purportedly from Microsoft. It
I received a "Security Alert" purportedly from Microsoft. It is stated that "we think someone might have accessed the Microsoft account ct**** . . . " … read more
Bryan
Bryan
IT Consultant
8,748 satisfied customers
I have a column of numbers 1-44. I want to put a space in
I have a column of numbers 1-44. I want to put a space in the same digit place in every 44 cells (ie M01234 to M 01234). How do I write a formaula for it? … read more
Cabletech
Cabletech
High School or GED
139 satisfied customers
Tried to open Outlook today, worked yesterday!, and am
Pearl, tried to open Outlook today, worked yesterday!, and am getting a message saying I need Outlook 4.01 or greater. My Office edition is XP, which I know is a dinosaur. My computer is running Windo… read more
Cody
Cody
Computer Science
1,571 satisfied customers
Can you help me for Microsoft Word Starter? That's a good
that's a good question ? I wrote a short document to my cousin in England to put in his Christmas card that said, Greetings Derek. I saved it but cant find it … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,274 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x