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I ncan't access my hotmail account and my microsoft office…

Customer Question
Hi I ncan't access...

Hi I ncan't access my hotmail account and my microsoft office is not working

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

Mac Book Pro, brand new! Not sure what the newest operating system is?

Technician's Assistant: Have you installed any updates recently?

They will not go through.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No thart is it.

Submitted: 9 months ago.Category: Microsoft Office
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Answered in 1 hour by:
11/17/2017
Microsoft Office Technician: Josh, Computer Enthusiast replied 9 months ago
Josh
Josh, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 22,253
Experience: Microsoft Office expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Microsoft Office Technician: Josh, Computer Enthusiast replied 9 months ago

What is the error message that you see?

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