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I received a laptop for my retirement gift. It is now one…

Customer Question
I received a laptop...

I received a laptop for my retirement gift. It is now one year later, and the subscription for Office 365 Personal provided with the gift expires on 22 November 2017. How do I renew? Is it necessary to renew?

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

Is it recommended to purchase McAfee firewall protection?

Submitted: 8 months ago.Category: Microsoft Office
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Answered in 3 minutes by:
11/17/2017
Microsoft Office Technician: Byron, Computer Support Specialist replied 8 months ago
Byron
Byron, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 3,366
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Please sign in to your Microsoft account here: https://account.live.com

From the horizontal menu at the top, click Services & Subscriptions.

You'll see your Office 365 information and have the option to renew.

Let me know the result please.

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Microsoft Office Technician: Byron, Computer Support Specialist replied 8 months ago

Hi. Were you able to get the subscription issue resolved?

Please let me know.

Thank you.

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