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Related Microsoft Office Questions
We have Office 365 but can not make changes in an Excel
We have Office 365 but can not make changes in an Excel document. I suspect that our subscription may have expired. How do I renew so I can access my documents? … read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
May 5, 2018, I graduated from Belmont University, Nashville,
May 5, 2018, I graduated from Belmont University, Nashville, Tennessee. I received an email this morning stating my subscription/access is no longer available. How do I renew my subscription to Micros… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
Need your advice. I've just bought Office 365. A one year
Need your advice. I've just bought Office 365. A one year version with auto-renewal I didn't realize that it would expire, and I think it expired ages ago! I should tell you that I'm 87 and have both … read more
Cody
Cody
Computer Science
2,531 satisfied customers
I have recently had messages appearing on my screen advising
I have recently had messages appearing on my screen advising me that the subscription I was using had expired. This was a family subscription organised by my son who is in England. My wife and i are i… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Received an e-mail on 3 Jun 2018 dated 3/10/2018 to renew
Received an e-mail on 3 Jun 2018 dated 3/10/2018 to renew Office 365 I saw the date and deletedit, what's going on? … read more
Cody
Cody
Computer Science
2,531 satisfied customers
At the beginning of April, i purchased Microsoft Office 365
At the beginning of April, i purchased Microsoft Office 365 personal subscription. It was to be automatically renewed on May 4, 2018. But according to my P.C. the original subscription is not renewed and I no longer have access to the use of microsoft office HELP … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,208 satisfied customers
I need to verify that this email message was in fact sent
I need to verify that this email message was in fact sent from microsoft. Please advise. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,208 satisfied customers
I need to find out when my Microsoft 365 renews and how it
I need to find out when my Microsoft 365 renews and how it renews. My husband took care of all of this sort of thing. He was killed in a head-on collision on March 20, 2017. I am getting a new compute… read more
Cody
Cody
Computer Science
2,531 satisfied customers
I have received notification that my Office 365 Personal
I have received notification that my Office 365 Personal subscription is scheduled to be automatically renewed on May 10, 2018. I also was notified to cancel old version of Windows (previous to Window… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
7 satisfied customers
I have a subscription to Microsoft Office 365 Personal that
I have a subscription to Microsoft Office 365 Personal that is due to re-new today. Some months ago, my computer (MacPro)crashed. I am now sharing my husbands computer (MacBook Air). He also has an ac… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I just purchase the office 365 personal subscription for 1
I just purchase the office 365 personal subscription for 1 PC/Mace and I can't activate it it states my activation is expired … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
7 satisfied customers
I renewed my subscription and it was confirmed on November
I renewed my subscription and it was confirmed on November 13, 2017 that I had; received an email from Nov 13th from Microsoft Office 365 specifying confirmation. Then on Nov 29 I received an email st… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Can you help me with Office 365 Student that I installed in
Can you help me with Office 365 Student that I installed in sept. 2017 and I just yesterday purchased Office 365 Personal and I recieve 2 messages … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,208 satisfied customers
I received an Office 365 subscription on January 21, 2017
I received an Office 365 subscription on January 21, 2017 and was just notified that it would be renewed on January 21, 2018, which is OK, but I also received a notice on October 20, 1917 that my subs… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
We have a new Microsoft Office 365 Home Subscription
We have a new Microsoft Office 365 Home Subscription purchased at Costco in July 2017. My husband's laptop is the initial download of these programs (2x due to repairs made by Toshiba to the computer)… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Regarding a notification concerning my Office 365 personal
regarding a notification concerning my Office 365 personal Subscription to be renewed on November 20, 2017. The question is I thought I had cancelled the subscription some time ago. Please connect wit… read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
I have purchased Microsoft Office 365 in November of 2016
I have purchased Microsoft Office 365 in November of 2016 for $106.00. Starting in May of 2017, I get the message that my subscription has expired. I was under the impression I had purchased a one-yea… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am trying to renew my Microsoft 365 which expires
I am trying to renew my Microsoft 365 which expires tomorrow. Need to provide up dated information on my credit card acct. # … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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