Microsoft Office

Microsoft Office Questions? Ask a IT Expert for Support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Microsoft Office

How much moneyisneeded to have a Microsoft licence for our

Customer Question
computer? JA: Just to clarify, what's...
how much moneyisneeded to have a Microsoft licence for our computer?
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: we have a dell desk top we are senors and do not under stand what we needto do we paid $500 to a company for the licence, then George calls to tell us $299. is needed for the licence. we explaned that we paid. he said we have been SCAMED.. PLEASE TELL WHO TO TRUST
JA: Have you installed any updates recently?
Customer: NO
JA: Anything else you want the Microsoft Office Expert to know before I connect you?
Customer: I THINK THE FIRST COMPANY HAS. AS YOU CAN TELL WE DO NOT HAVE SAVEY ON WHO TO TRUST. WE NEED TO TALK TO A REAL PERSON. PLEASE CALL(###) ###-####
Submitted: 30 days ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 1 minute by:
11/14/2017
Microsoft Office Technician: ChrisC, Computer Enthusiast replied 30 days ago
ChrisC
ChrisC, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 2,142
Experience: 15 years as a professional computer technician.
Verified

Hi, my name is ***** ***** I'll be happy to help you today.

It sounds like you have been scammed, and George is trying to scam you again.

Can you tell me what version of Windows you're running?

Ask Your Own Microsoft Office Question
Ask NewITZone Your Own Question
NewITZone
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
90 Satisfied Customers
Experience: I have been using Office Pro for 10 years and implemented applications for business use.

NewITZone is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

694 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

586 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

157 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Chris L.

Chris L.

Support Specialist

146 satisfied customers

Certified Expert with over 10 years experience.

< Previous | Next >

Related Microsoft Office Questions
I need to update my account with a new Visa card number. I
I need to update my account with a new Visa card number. I received notices that this needed to be done, but I was in the hospital. Now it appears that my account was suspended. I have not been able t… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
520 satisfied customers
My Microsoft Office crashed again. I have used you before
my Microsoft Office crashed again. I have used you before and attempted to reconnect last night and again this morning and the "a technician will be with you shortly" message was there for a long whil… read more
Cody
Cody
Computer Science
1,556 satisfied customers
For the last two days, I have been unable to access three
For the last two days, I have been unable to access three sites that I have used almost everyday without problems. Now when I try to access them, my cpu acts like it never heard of them. I have no pro… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
694 satisfied customers
My Microsoft Office Word 2007 stopped responding; I cannot
My Microsoft Office Word 2007 stopped responding; I cannot retrieve any files; keeps saying the problem has been reported but it still does not work.… read more
Bryan
Bryan
IT Consultant
8,748 satisfied customers
I have recently installed my microsoft word within the
Hi I have recently installed my microsoft word within the office package from themicrosoft web site & the latest documents aren't any where to be found on my documents or on dive on my computer ..they… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
428 satisfied customers
When I address an envelope in Word, and click "print"
When I address an envelope in Word, and click "print" nothing happens and I am unable to print the envelope … read more
Jason Jones
Jason Jones
AAS Information Technology
6,318 satisfied customers
My word doc lost the title area and the 3 dots in the upper
My word doc lost the title area and the 3 dots in the upper left hand corner when I clicked on "save as" to add a title to my doc. This has happened before, and I don't know how to get doc so it shows… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
694 satisfied customers
I am now using word for mac 2011. I am using chinese input,
Hi I am now using word for mac 2011. I am using chinese input, which it was working before, but now when i typed in chinese input the associate word came up with the same sets of words, don't know wha… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have a copy of office 365 on my MAC and doing word work
Hi I have a copy of office 365 on my MAC and doing word work opening from either of my 2 hard drives or desktop, since word has been upgrading I had arch slower office system and today I cannot open a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,247 satisfied customers
Can someone help me in excel 2010 file/options in formula
can someone help me in excel 2010 file/options in formula setup and help me with my formulas and guide me in two issues I am having?… read more
Jason Jones
Jason Jones
AAS Information Technology
6,318 satisfied customers
I'm trying to login but it wont accept my password.
I'm trying to login but it wont accept my password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,247 satisfied customers
I GOT A CALL THAT TOLD ME THAT YOU HAVE PUT A BAD MALWARE
I GOT A CALL THAT TOLD ME THAT YOU HAVE PUT A BAD MALWARE AND A VIRUS IN MY SYSTEM .AN IF I GOT ON MY COMPUTER THEY WOULD HELP ME TAKE OFF … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
146 satisfied customers
I HAVE A LIST OF ALL MY CUSTOMERS IN A WORD DOC FILE CAN
I HAVE A LIST OF ALL MY CUSTOMERS IN A WORD DOC FILE CAN ANYONE TAKE MY LIST AND MAKE MAILING LABELS FROM MY LIST … read more
Jason Jones
Jason Jones
AAS Information Technology
6,318 satisfied customers
I am writing a novel. yesterday i could not close the file.
I am writing a novel. yesterday i could not close the file . I have lost about 1500 words which took a lot of effort to do. I backed the file up to a memory stick . this does not have the text on it … read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
745 satisfied customers
Suddenly I can't open MS Word documents. Message says "Not
Suddenly I can't open MS Word documents. Message says "Not responding" I use a Mac. Any suggestions to restore Word? … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
428 satisfied customers
On restart I am asked for two separate passwords. I would
On restart I am asked for two separate passwords. I would like to get rid of them asking for both. One is the admin and one is the account. How do I do that? … read more
Cody
Cody
Computer Science
1,556 satisfied customers
All of a sudden I lost my Microsoft Word 2008 (part of
All of a sudden I lost my Microsoft Word 2008 (part of Office 2008) and it was replaced with a supposed new Word version of Microsoft Office or 365. I lost my ability to use Microsoft Word. How can I … read more
Jason Jones
Jason Jones
AAS Information Technology
6,318 satisfied customers
Characters will not type onto the document. Microsoft word.
yes i forgot my password ***** do not want to create another one… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,247 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x