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How much for support help for Wrods. Mac sierra. No mainly…

Customer Question
How much for support...

How much for support help for Wrods

Technician's Assistant: What kind of computer do you have?

Mac sierra

Technician's Assistant: Have you installed any updates recently?

Yes

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

No mainly issues with Words . what are your fees ? à

Submitted: 8 months ago.Category: Microsoft Office
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Customer reply replied 8 months ago
can we setup a call ?
Answered in 8 minutes by:
11/12/2017
Microsoft Office Technician: Michael Hannigan, Office Specialist replied 8 months ago
Michael Hannigan
Michael Hannigan, Office Specialist
Category: Microsoft Office
Satisfied Customers: 11,888
Experience: 25+ Years Experience in Computers and Electronics. Microsoft Certified MCSE, MCDBA, MCP, Microsoft Partner
Verified

Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

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Microsoft Office Technician: Michael Hannigan, Office Specialist replied 8 months ago

What issue are you having? We can do a remote connection - that would be most helpful.

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Customer reply replied 8 months ago
ok but we should be on the phone as the question is tricky
Customer reply replied 8 months ago
before I securely colnnect ned to know we"ll ba able to be on the phone
if not i"ll deal with this myself
Microsoft Office Technician: Michael Hannigan, Office Specialist replied 8 months ago

I'm checking to see if I can do that on the system. One moment.

The system usually does the phone calls. That's why I need to make sure.

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Microsoft Office Technician: Michael Hannigan, Office Specialist replied 8 months ago

This is Microsoft Word, correct?

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Customer reply replied 8 months ago
sorry I will have to deal with this later
Microsoft Office Technician: Michael Hannigan, Office Specialist replied 8 months ago

Once we connect, I will call you. Please go to teamviewer.com and download the quicksupport client:

http://download.teamviewer.com/download/TeamViewerQS.dmg

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Microsoft Office Technician: Michael Hannigan, Office Specialist replied 8 months ago

I will be available later. Whenever you are ready is fine.

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Microsoft Office Technician: Michael Hannigan, Office Specialist replied 8 months ago

If you'd like to send me the file with a brief description of the problem, I'll be happy to see if I can help based on that.

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Customer reply replied 8 months ago
Will contact you later. Thx.
Microsoft Office Technician: Michael Hannigan, Office Specialist replied 8 months ago

OK. Just bookmark the page and come back to it. Don't go through the question process again. You're welcome. Hope it's not too cold up there. It is here.

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