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My Office 365 personal subscription expired on 10-6-2018. I
My Office 365 personal subscription expired on 10-6-2018. I realize not having the programs will hamper me big time using the documents I have stored using the software. What can I do today? … read more
Cody
Cody
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I think I have Microsoft 365 but my mac isn't opening
Hi Pearl, I think I have Microsoft 365 but my mac isn't opening downloads correctly so I'm wondering if it's not working. Are you able to check to see if I have it? … read more
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Bhavik Joshi
Computer Science and Engineering
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May 5, 2018, I graduated from Belmont University, Nashville,
May 5, 2018, I graduated from Belmont University, Nashville, Tennessee. I received an email this morning stating my subscription/access is no longer available. How do I renew my subscription to Micros… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I was wondering if i purchased a microsoft product on a
Hi yes, I was wondering if i purchased a microsoft product on a laptop, but I change that laptop, would I still be able to use the product on the new laptop? Or would i have to repurchase a new packag… read more
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Jess M.
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I lost my key code to install Office 365. I have my member
I lost my key code to install Office 365. I have my member number if that helps. I can dig up my receipt from Best Buy, maybe. … read more
bbao
bbao
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I have paid for my subscription on 11 April 2018 yet today
i have paid for my subscription on 11 April 2018 yet today my excel services stopped and it does not recognize my login details. regards ***** ***** … read more
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Chris Baxter
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I need to verify that this email message was in fact sent
I need to verify that this email message was in fact sent from microsoft. Please advise. … read more
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UranIT
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KHi,. I urchased a 360 package of Word, XL, etc aa AND the
Hi, Andy. I urchased a 360 package of Word, XL, etc aa AND the icons all show on m … read more
Cody
Cody
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I got a new lap top and I'd like to re-download my Microsoft
I got a new lap top and I'd like to re-download my Microsoft Office software. … read more
Cody
Cody
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Ihave an email that my 365 printer prgram expires in arly
Ihave an email that my 365 printer prgram expires in arly May 2018.I need my log in name and password. I cant find it any ware. I have all others but. … read more
bbao
bbao
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I have received notification that my Office 365 Personal
I have received notification that my Office 365 Personal subscription is scheduled to be automatically renewed on May 10, 2018. I also was notified to cancel old version of Windows (previous to Window… read more
Jeevan DSouza
Jeevan DSouza
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I have 365 that automatically renews. My daughter says her
I have 365 that automatically renews. My daughter says her computer is telling her that it's expired. … read more
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Jason Jones
AAS Information Technology
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I can't update Microsoft office 2016 on my wife's laptop. I
I can't update Microsoft office 2016 on my wife's laptop. I know I bought a monthly subscription but can not remember how … read more
Richard
Richard
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IT Manager, Consultant
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I keep getting a pop up for product deactivation for both
I keep getting a pop up for product deactivation for both Office and Excel. Can I get my product key from you so I can stop the pop up … read more
bbao
bbao
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I purchased the MSoffice works 360 order #53652 on line
I purchased the MSoffice works 360 order #53652 on line December 12 and have been having problems ever since the word was installed however it transferred all my open office files to word it shows my … read more
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Jason Jones
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11,353 satisfied customers
Received an email supposedly from MICROSOFT OFFICE TEAM
received an email supposedly from MICROSOFT OFFICE TEAM telling me that my OFFICE 365 subscription was being renews and that I would be billed. PLEASE BE ADVISED THAT MY COMPUTER ON WHICH THAT SUBSCRI… read more
caraleneK
caraleneK
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I had a subscription to Office 365, which would have expired
I had a subscription to Office 365, which would have expired in August. In July, I had a very important paper to type up, and Word wouldn't open. I contacted MS customer support, and after going throu… read more
Viet -MS Office Tech
Viet -MS Office Tech
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42,048 satisfied customers
I DOWNLOADED MICROSOFT WORD 2010 TRAIL FROM MICROSOFT AND DECIDED
I DOWNLOADED MICROSOFT WORD 2010 TRAIL FROM MICROSOFT AND DECIDED TO STICK WITH MY MICROSOFT WORKS RATHER THAN BUY WORD. i THEN UNINSTALLED WORD AND NOW EVERY TIME I ATTEMPT TO USE WORKS I GET A MESSA… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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