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Need to reactivate Office. Tried several times but not

Customer Question
Need to reactivate Office...

Need to reactivate Office. Tried several times but not receiving email with password *****

Technician's Assistant: When did you last reset your username and password?

9/14/16

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 10 months ago.Category: Microsoft Office
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Customer reply replied 10 months ago
Mobile phone(###) ###-####
Answered in 20 minutes by:
10/5/2017
Microsoft Office Technician: Jason Jones, Computer Technician replied 10 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Microsoft Office
Satisfied Customers: 19,497
Experience: Over 10 years work experience.
Verified

Hello,

I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

I will be standing by, looking forward to your response.

Thank you,
Jason

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