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I installed Office 365 on three Dell 5480 laptops. When I go
I installed Office 365 on three Dell 5480 laptops. When I go to configure Outlook signatures the screen greys out and the computer locks up on each machine. Can you assist? Thanks, Leo … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have subscribed to Microsoft 365 for my personal laptop.
Hi i have subscribed to Microsoft 365 for my personal laptop. My laptop failed and I now have another. How can I reload on my new computer--i no longer have the product codes … read more
Jason Jones
Jason Jones
AAS Information Technology
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I keep getting the error message: windows.com/stop code as
Hello, I keep getting the error message: windows.com/stop code as my computer freezes with a blue screen. It has been suggested that i need a windows update. … read more
bbao
bbao
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We have used Microsoft office to write correspondence until
we have used Microsoft office to write correspondence until recently and now it appears we cannot use it anymore. Can some one please explain and if possible guide us thru and help us continue using M… read more
Jess M.
Jess M.
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Bachelor's Degree
842 satisfied customers
Twice recently all my macros somehow got deleted. I will
Twice recently all my macros somehow got deleted. I will save them to a thumb drive from now on, because it seems to be part of the routine. How can I keep my macros alive? Other than saving a copy? … read more
bbao
bbao
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I have owned microsoft office suite 2013 and recently after
I have owned microsoft office suite 2013 and recently after an malware attack the programme no longer functions - will not open or allow a file to be opened. … read more
Michelle
Michelle
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Bachelor's Degree
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I have a dell laptop xp and need to put windows 10 on
I have a dell laptop xp and need to put windows 10 on computer can you help me I don't have the program … read more
Richard
Richard
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14,700 satisfied customers
We received a message that we exceeded maximum number of
We received a message that we exceeded maximum number of uses available for our Microsoft Office license. We bought a new Office license in May 2017, had it installed at a Staples and don't understand… read more
Kamil Anwar
Kamil Anwar
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Bachelor's Degree
219 satisfied customers
I have an older version of excel I would like to protect all
i have an older version of excel I would like to protect all but a few cells from being accessed by other users. I know how to uncheck the select locked cells box and put in a password. And it works f… read more
Kris R
Kris R
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For a while now I have been having a problem saving files
For a while now I have been having a problem saving files into my own folders. No one else has ever used my laptop or these folders. There is no one else who is an administrator. Yet I am being told I… read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
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I have a word doc that keeps resetting the footers to
Hi, I have a word doc that keeps resetting the footers to earlier chapters. Is this something you can help with? … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
Suddenly outlook disapeared and an error message comes up"
suddenly outlook disapeared and an error message comes up " and unabale to open outlook 2007 with "c:\users\admin\admin\appdata\local\microsoft\outlook\backup1.pst … read more
Cody
Cody
Computer Science
2,570 satisfied customers
Why do I need permission to open my7 e-maI. THAT JUST
Why do I need permission to open my7 e-maI. THAT JUST STARTED ABOUT A WEEK AGO.. I KNOW I'm GETTING E-MAILS, BIT THEY DO NOT SHOW UP IN THE SCREEN. only A CERTAIN FEW. FOR SOME REASON I KNOW YOU MESSE… read more
Cody
Cody
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My microsoft office suite has suddenly become incompatible
My microsoft office suite has suddenly become incompatible and won't work. I was working on a word document when my system received an automatic windows update and ever since I have not been able to o… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
I had a HUP office 2010 installed on my PC. I recently purchased
I had a HUP office 2010 installed on my PC. I recently purchased tru my employer again a HUP product Office 2013 Professional. After having installed this product online without the usual product code… read more
Richard
Richard
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in 2011 I bought acomputer and installed Microsoft OFFICE
in 2011 I bought acomputer and installed Microsoft OFFICE HOME AND STUDENT 2010 i bought this legally and I have a product key but suddenly an error message appeared saying Iam running an unllicened p… read more
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Viet -MS Office Tech
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42,026 satisfied customers
Customer Cannot open Microsoft Office 2010 Windows
Customer Cannot open Microsoft Office 2010 Windows Installer was opening at start up and asking for information I could not understand or provide. I asked for help from Microsoft and was directed to c… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Support Specialist
42,026 satisfied customers
How do you unlock a document. I was writing and changing the
How do you unlock a document. I was writing and changing the document which is a book that I am writing and when I came back to it it said the document was locked. I did not change anything. Microsoft… read more
Engineer John C.
Engineer John C.
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3,230 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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