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I bought Office 365 personal yesterday, not realizing all I
Hello: I bought Office 365 personal yesterday, not realizing all I had to do was renew my license. Whenever I try to open a Word document created with the previous version, i get an "unlicensed" error… read more
Cody
Cody
Computer Science
2,564 satisfied customers
My entire Office program is suddenly telling me it's
Hi there My entire Office program is suddenly telling me it's 'expired' which makes no sense because I bought it entirely, I didn't buy a subscription to it and i really need to use Word today to prep… read more
Justin Johnson
Justin Johnson
Owner
2,951 satisfied customers
I have had "Word" forever. I still have my old Power Point
I have had "Word" forever. I still have my old Power Point and Excel but lately (the last two months) my word doesn't work. I can use it on my computer but all downloads are lost. I have a Dell that i… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,580 satisfied customers
I am trying to renew my subscription to Word. I am not
I am trying to renew my subscription to Word. I am not computer literate. I called their help center and i received help thru text messaging and didn't understand the directions. They gave me a help n… read more
Michael T
Michael T
1,561 satisfied customers
Last year I purchased Microsoft Office. I think my
My name is*****; last year I purchased Microsoft Office. I think my subscription is up because I can't use it on my tablet. I was hacked and had to change my e-mail account, so if I've been sent notic… read more
Cody
Cody
Computer Science
2,564 satisfied customers
My computer just finished installing the April 2018 update.
Second opinion] My computer just finished installing the April 2018 update. Now Microsoft Office says that they can't find my product key. My subscription isn't due until August 5, 2018, so I should b… read more
Cody
Cody
Computer Science
2,564 satisfied customers
I bought word and excell 2016 from now looks like a scam and
i bought word and excell 2016 from now looks like a scam and need to get a product key how do I get one … read more
Cody
Cody
Computer Science
2,564 satisfied customers
I was wondering if there was a simple "word" or Works type
I was wondering if there was a simple "word" or Works type program that can be installed on Windows 10 without going to the $99.99 per year avenue? I don't use it that much, just to type a letter or t… read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
414 satisfied customers
I open a word document this morning that I've been working
I open a word document this morning that I've been working on and suddenly get two error messages: "word hyphenation not available. Run Microsoft Office Setup program, install the feature and then try… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need to type a report in word, but it is no longer on my
I need to type a report in word, but it is no longer on my menu screen. when I clicked on it it said, "Microsoft word windows 10 is installed, click all programs. Then it said, I need a valid key. wha… read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
I'm back! I am still not able to log in to Office 365. I got
I'm back! I am still not able to log in to Office 365. I got to the on-line version even though my regular log in isn't recognizing my account. Can I speak to someone> I've been at this 5 hours and… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have a word doc that keeps resetting the footers to
Hi, I have a word doc that keeps resetting the footers to earlier chapters. Is this something you can help with? … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I'm away from home for the winter (where all my computer
I'm away from home for the winter (where all my computer notes are) and have received a notification that I need to renew my Office 365. I did't think we installed that (can't imagine we would pay to … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
MICROSOFT WORD PROBLEM: MAC YOSEMITE 10.10.5 I was writing a
MICROSOFT WORD FOR MAC PROBLEM: MAC YOSEMITE 10.10.5 I was writing a document on Word 2011 on Mac. I was trying to adjust header settings, clicking different tabs. next thing I know my document's cont… read more
Mike
Mike
Creative and Apple IT Consultant
Some college
8,693 satisfied customers
I am having a strange problem - sometimes when I close a
i am having a strange problem - sometimes when I close a document I've been working on, it disappears from my list of documents. Searching for it does not produce it, and when I try to replace it with… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
I purchased office 2010 but cannot install because I am unable
I purchased office 2010 but cannot install because I am unable to uninstall office 2003. What is trick to uninstall?? The task manager does not even list the older version.… read more
Maggie P
Maggie P
HNC Computing
503 satisfied customers
I have a word 2003 doc that was sent to me at home from my
I have a word 2003 doc that was sent to me at home from my office. I have word 2010 on my pc.I can open the doc, but I can't edit it. Someone who is in my office opened the doc and they said they were… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
160 satisfied customers
Why, when I create a document using Lotus Wordpro or Open office
Why, when I create a document using Lotus Wordpro or Open office and save it in .doc format, then email to a recipient, does the recipient, if opening the document using MS Office get an entirely bogu… read more
The-PC-Guy
The-PC-Guy
Computer Manager
Bachelor's Degree
653 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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