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Had tbl with email. Company Network solutions worked on it…

Customer Question
Had tbl with email...

Had tbl with email. Company Network solutions worked on it and I ended up loosing on outlook my contacts, notes, email folder. Now said they can not help me to call you.

Technician's Assistant: Just to clarify, what email service provider are you using?

Network Solutions

Technician's Assistant: Have you installed any updates recently?

No, I had lost all email and been with out since AUg. 17th. ( We had a massive fire in area and was evacuated) Last two days has been working with them and did get incoming fixed but lost the microsoft exchange (they say) causing a loss of 20yrs. of Corp. contacts, info etc.

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

I desperately need my history back. Retired now, had a medical billing company and need my info for 7 yrs.

Submitted: 10 months ago.Category: Microsoft Office
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Answered in 1 minute by:
10/1/2017
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 10 months ago
Kamil Anwar
Kamil Anwar, Office Specialist
Category: Microsoft Office
Satisfied Customers: 7,072
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

I cannot guarantee, but can take a look to see what we can recover (if the data is available). Do you want me to take a look at this remotely?

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Customer reply replied 10 months ago
Microsoft always has guarenteed.
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 10 months ago

I am from JustAnswer; and i am independent Technician. I am a certified Microsoft technician, but i cannot guarantee (based on the information given above). If data is deleted, or lost, then we cannot restore it, if it is available somewhere, from where it can be sourced then we can look at sorting it out.

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