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I need help with Office 365 reinstallation. Microsoft Office
My computer is at the repair shop and need to be put back to its original. I have Microsoft Office on that computer, and the tech is saving the files for me, but needs the number that allows that. The only CD I have is the Office Home & Business 2010. The Office 365 has been purchased online. … read more
ZAID ALAMRO
ZAID ALAMRO
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Masters
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I am trying to use a family account to use Office 365 i have
I am trying to use a family account to use Office 365 i have a microsoft account, but the family account has a different user id … read more
IT Miro
IT Miro
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Bachelor's Degree
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I bought Office 365 years ago, online. My old computer died.
I bought Office 365 years ago, online. My old computer died. I do not have a key code or any other information on the purchase. Is there any way that I can transfer my product to my new computer? … read more
Jason Jones
Jason Jones
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I need to upgrade to Office 365 Business to get new features
I need to upgrade to Office 365 Business to get new features such as the Accessibility Checker. I am currently using MS Office 2011. Do I need to delete those applications before I download 365? … read more
Aaron B
Aaron B
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High School or GED
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I was subscribing to ms word by the month, but that expired.
I was subscribing to ms word by the month, but that expired. I recently paid $69.99 for a year's subscription of 365 office. (I didn't know I could get windows 10 word free. I got an e mail saying "I'… read more
Cody
Cody
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I have a serious problem. I am using Excel 2016 and I do not
Hello, I have a serious problem. I am using Excel 2016 and I do not have the Power View option in the insert tab. I went to add-ins and there is no add-in for Power View. I need this option in order t… read more
bbao
bbao
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Office 365 will not load with key from Best Buy on Friday...
Office 365 will not load with key cod from Best Buy on Friday... I get message the key code is not in data base. To call I connect solution LLc and these people can fix the apparent malware and load O… read more
Mr.Med
Mr.Med
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I purchased an. Asus L402W was advertised as having
Asus L402W was advertised as having Microsoft Office 365 but apparently does not It does have Windows 10 I need power point or How do I get it … read more
Cody
Cody
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I recently downloaded Office 365 for my Mac and I am
Hello, I recently downloaded Office 365 for my Mac and I am disappointed that it takes about 10 seconds for any of the applications to open. I am also not sure whether I got 365 or 2016 versions as th… read more
bbao
bbao
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I purchased Office 365 online and every document takes 2
I purchased Office 365 online and every document takes 2 minite or more to load … read more
bbao
bbao
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I am trying to add a family member to my 365 account. I have
I am trying to add a family member to my 365 account. I have sent the invitation and she has accepted it. Do we need to create a new account?… read more
Michael T
Michael T
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Just loaded office 365 and say enter "start all apps." where
just loaded office 365 and say enter "start all apps." where to go to do this … read more
arsufi2002
arsufi2002
Bachelor's Degree
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I'm a newbie to One Drive. We have Office 365 personal
I'm a newbie to One Drive. We have Office 365 personal loaded on 3 devices and need to be able to share between them, working and editing. I have a Microsoft account and my husband has a Microsoft acc… read more
bbao
bbao
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Trying to load a outlook pst file into my Office 2013
Trying to load a outlook pst file into my Office 2013 (Office 365) and getting the service provider does nto support error. The pst is from an older machine that died and Iwas able to go back and find… read more
Dustin
Dustin
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I brought a Dell computer and loaded office 365 on it, I
I brought a Dell computer and loaded office 365 on it, I returned the computer the next day and got HP Envy computer and have been unable to load Office 365 on it, I am also having a problem logging i… read more
Richard
Richard
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Have Microsoft 10, trying to load Office 365 trial with
Have Microsoft 10, trying to load Office 365 trial with intention of buy, can't get load to finish after 1 hr and also can't get it out and have it uninstall. followed instructions for uninstall on li… read more
Josh
Josh
It Support Specialist
Associate Degree
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Hi !I have office 365 and i would like to make DOMAIN FORWARDING...
Hi ! I have office 365 and i would like to make DOMAIN FORWARDING... to another www site.. How i can do it ??… read more
Jins M. N.
Jins M. N.
Systems Administrator
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2,047 satisfied customers
I have recently (4 Days) purchased an ASUS Desktop ALL IN ONE
I have recently (4 Days) purchased an ASUS Desktop ALL IN ONE PC ET 23 Series. The place I bought this from downloaded office 365 Home Premium for me. When I got it home I found that I could not activ… read more
James K.
James K.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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