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Office 365 has been installed on my PC (without Office 2016
Office 365 has been installed on my PC (without Office 2016 being deleted). Now all highlighting on .docx files has been removed, even existing docs not created with Word 365. How do I fix that? What … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cannot send emails from outlook I am using Office 365 so I
I cannot send emails from outlook I am using Office 365 so I tried to repair it. I got a message that I had multiple office applications installed so uninstalled office 2007 and 2010 now I cannot acce… read more
Jess M.
Jess M.
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I see I have an (Unlicensed Product)? I have a Microsoft 365
I see I have an (Unlicensed Product) ? I have a Microsoft 365 subscription. … read more
Jess M.
Jess M.
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I was subscribing to ms word by the month, but that expired.
I was subscribing to ms word by the month, but that expired. I recently paid $69.99 for a year's subscription of 365 office. (I didn't know I could get windows 10 word free. I got an e mail saying "I'… read more
Cody
Cody
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I install the office 2016 home and student version and I
I install the office 2016 home and student version and I chose not to signin to the office 365, but every time I start Word, Excel, PPT, it shows a sign in product notice. I do I get rid of it? … read more
Mr.Med
Mr.Med
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Microsoft Word quit unexpectedly. This message after an
Microsoft Word quit unexpectedly. This message after an update. … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
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I have been asked if I want the automatic Microsoft office
Hi: I have been asked if I want the automatic Microsoft office 360 referral. I do not understand the question. I do not need anything new. Does it just mean that I won't have the Office 365 Home subsc… read more
Wes
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Can I uninstall Microsoft Office 2010 as I have Microsoft
Can I uninstall Microsoft Office 2010 as I have Microsoft 365 installed? … read more
John
John
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High School or GED
2,082 satisfied customers
I have a subscription to 365, but I only have it on my
I have a subscription to 365, but I only have it on my tablet. I thought that it was goof for my laptop as well. I got a message on my laptop saying to subscribe to prevent popups, Guess what? I can h… read more
John
John
System/Network administrator
High School or GED
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I have received notification that my Office 365 Personal
I have received notification that my Office 365 Personal subscription is scheduled to be automatically renewed on May 10, 2018. I also was notified to cancel old version of Windows (previous to Window… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
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I got a virus on my laptop and I had to reinstall Windows
I got a virus on my laptop and I had to reinstall Windows 10. I need to reinstall my Office 365 applications but it's been a while and I can't remember how to access it. Can you help me? … read more
ChrisC
ChrisC
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Associate Degree
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I need to talk to some one about changing my credit card so
I need to talk to some one about changing my credit card so I can pay you. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am with my daughter Hanlon and we have just renewed her
Hi yes- I am with my daughter ***** *****lon and we have just renewed her expired Office 365 Personal-paid $99 -it says we have to REsynch -no joy- try to open Office Word and still says Unlicensed - … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
At the moment we are using Microsoft Office for our emails
Hello Pearl, at the moment we are using Microsoft Office for our emails only, but I want to get the office onto a shared calendar, but also allow us to have personal calendars. How do I start? … read more
Kris R
Kris R
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I can't activate Office 365 because I don't know the product
I can't activate Office 365 because I don't know the product key number. … read more
Bryan
Bryan
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8,751 satisfied customers
I can't license my new program on my Windows 10 laptop. I
I can't license my new program on my Windows 10 laptop. I keep getting a message that says "Can't find the license codes". I bought the Office 365 program as part of my purchase of my new Dell Laptop.… read more
Cody
Cody
Computer Science
2,529 satisfied customers
I think I saved over a word doc on my mac (word 2011 for
I think I saved over a word doc on my mac (word 2011 for mac), really need help finding out how to get it back … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I had a subscription to Office 365, which would have expired
I had a subscription to Office 365, which would have expired in August. In July, I had a very important paper to type up, and Word wouldn't open. I contacted MS customer support, and after going throu… read more
Viet -MS Office Tech
Viet -MS Office Tech
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Bachelor's Degree
1,001 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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