Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I lost "Microsoft Word" when upgraded to Win 10, what

Customer Question
I lost "Microsoft Word"...

I lost "Microsoft Word" when upgraded to Win 10, what program can I use to do all the things Word program did??

Technician's Assistant: What kind of computer do you have?

HP Laptop Pavillion

Technician's Assistant: What can I say?

I want to write letters, address envelope, and do other things, so where do I find the program???

Technician's Assistant: Welcome! How can I help with your Microsoft Office question?

Just tell me where the program "Word" is no Win 10

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

Yes, how can I put win 7 back on this comp?? I hate 10

Submitted: 10 months ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 5 minutes by:
9/29/2017
Microsoft Office Technician: John, Microsoft Office Specialist replied 10 months ago
John
John, Microsoft Office Specialist
Category: Microsoft Office
Satisfied Customers: 5,938
Experience: I have been in this industry for more that 7 years.i do mainly installing,configuring & troubleshooting Microsoft Office
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment to review your question.

Ask Your Own Microsoft Office Question
Microsoft Office Technician: John, Microsoft Office Specialist replied 10 months ago

Did you upgrade from windows 7 to 10 recently also did you purchase this Microsoft office Word online?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Ask Your Own Microsoft Office Question
Microsoft Office Technician: John, Microsoft Office Specialist replied 10 months ago

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

Ask Your Own Microsoft Office Question
Microsoft Office Technician: John, Microsoft Office Specialist replied 10 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

Ask Your Own Microsoft Office Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a microsoft office technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask NewITZone Your Own Question
NewITZone
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
90 Satisfied Customers
Experience: I have been using Office Pro for 10 years and implemented applications for business use.

NewITZone is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

842 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Related Microsoft Office Questions
I just got a new computer and am installing MS Word 10. I
I just got a new computer and am installing MS Word 10. I want to set up how my word files are saved and where they go. Can you tell me the address where I should store Normal.Docx? … read more
Kennen McCarthy
Kennen McCarthy
President
CET Electronic Technician
36 satisfied customers
I am trying to enter addresses onto envelopes using Mail
I am trying to enter addresses onto envelopes using Mail Merge Manager. I have had Open Office installed as we had lost access to Microsoft Word, but now Mail Merge will not complete the merge. Can yo… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I hjust did a 'save as' over a letter i wrote and lost it
I hjust did a 'save as' over a letter i wrote and lost it all, can i recover it? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I used to be able to print envelopes in Word. Now I can't. I
I used to be able to print envelopes in Word. Now I can't. I choose "mailings" then "envelope". The mailing address is there. I type in my return address (there must be a way to save that info so I do… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I am trying to create an envelope. I cannot create the
I am trying to create an envelope. I cannot create the return address. When I try a new blank window opens with a rectangle to type the address. I type the address but don't know how to get it inserte… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have Microsoft office/exel/powerpoint on a different
hi, i have Microsoft office/exel/powerpoint on a different computer but i don't have my product key to add it to my new computer and everytime i try to use the applications, it states my subscription … read more
The-PC-Guy
The-PC-Guy
Computer Manager
Bachelor's Degree
653 satisfied customers
I need a page to write on. It is a PC, I had Word but on
I had Word but on fixing my PC problems my technician lost word. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I am trying to load my new Win 10 Home- I inserted the USB
I am trying to load my new Win 10 Home- I inserted the USB into device port - Powered on my computer - then it say configure it to boot fro USB drive - How do I do that ?!?!?!?!? … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
I am trying to write a letter on Microsoft word and it stops
I am trying to write a letter on Microsoft word and it stops and kicks out why? … read more
Cody
Cody
Computer Science
2,422 satisfied customers
I am having problems printing envelopes in Word 2016. they
I am having problems printing envelopes in Word 2016. they keep prinint as if I was printing to letter size paper … read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
I am trying to find out my micro soft account info to
I am trying to find out my micro soft account info to restore word on my computer … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I downloaded Windows 10 on my computer last night. I have
I downloaded Windows 10 on my computer last night. I have not been able to find MS Office Word program and I am not getting any type of answer that is has anything to do with what happened on your int… read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
Just upgraded from Win 7 to Win 10. My Microsoft Office plus
Just upgraded from Win 7 to Win 10. My Microsoft Office plus 2013 will not launch. Outlook loads, flashes the inbox, then disappears. Word, ppt, excel - will not launch. App opens and then closes. No … read more
Cody
Cody
Computer Science
2,422 satisfied customers
I want to type a line on envelopes that is not the address
I want to type a line on envelopes that is not the address or the return address "Important mortgage information inside" How would I set things up so I can pre print a bunch of envolopes with quote th… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
HP Deskjet 3520 wont print envelopes correctly, do I have
HP Deskjet 3520 won't print envelopes correctly, do I have to change a setting in MS Word?… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Im using Microsoft Office Windows 7 and when I try to pring
I'm using Microsoft Office Windows 7 and when I try to pring an envelope it comes out blank. I tried pringing to the file and then printing and this comes out blank. The printer, a Brother DCP-7040 pr… read more
NewITZone
NewITZone
Computer Enthusiast
Master's Degree
90 satisfied customers
In my contacts in Microsoft Outlook (latest version) I have
In my contacts in Microsoft Outlook (latest version) I have set up a catagory called "mailing list" and have placed about 100 of my contacts in that catagory. Can you provide step-by-step instructions… read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
How do you unlock a document. I was writing and changing the
How do you unlock a document. I was writing and changing the document which is a book that I am writing and when I came back to it it said the document was locked. I did not change anything. Microsoft… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x