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I had to replace my hard drive, how do I restore my 365? 3…

Customer Question
I had to replace...

I had to replace my hard drive, how do I restore my 365?

Technician's Assistant: What kind of computer do you have?

3 different ones, but only my laptop Lenovo's hard drive

Technician's Assistant: Have you installed any updates recently?

Seems like I have, past 4 months or sooner I think. My email address is***@******.***,

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

Cell phone is(###) ###-#### I also have a microsoft surface pro, and a HP desk PC.

Submitted: 10 months ago.Category: Microsoft Office
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Answered in 2 minutes by:
9/24/2017
Microsoft Office Technician: Viet -MS Office Tech, Computer Support Specialist replied 10 months ago
Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 41,168
Experience: Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
Verified

Hi,
I'm sorry about the issue. Please sign in your Microsoft account at the website below:

https://stores.office.com/myaccount/home.aspx

, then there, you can download / reinstall your Microsoft Office.
Please reply at the box below to continue. Thank you,

Ask Your Own Microsoft Office Question
Microsoft Office Technician: Viet -MS Office Tech, Computer Support Specialist replied 10 months ago

Are you able to sign in your Microsoft account at the website I've provided above? Or is there any error or message?

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

Ask Your Own Microsoft Office Question
Microsoft Office Technician: Viet -MS Office Tech, Computer Support Specialist replied 10 months ago

It looks like you are not there. We can schedule another time.

Ask Your Own Microsoft Office Question
Microsoft Office Technician: Viet -MS Office Tech, Computer Support Specialist replied 10 months ago

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

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Viet -MS Office Tech
Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 41,168
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Experience: Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.

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