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May 5, 2018, I graduated from Belmont University, Nashville,
May 5, 2018, I graduated from Belmont University, Nashville, Tennessee. I received an email this morning stating my subscription/access is no longer available. How do I renew my subscription to Micros… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
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I purchased Office 365 12/13/2017 for 74.71 and it does not work on my PC anymore. … read more
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John
System/Network administrator
High School or GED
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Have purchased 2 subscriptions to Office 365 to use on 10
Have purchased 2 subscriptions to Office 365 to use on 10 computers. On my iMac, have been using Office 365 for over 2 years without trouble. Upgraded Mac Os to ver 10.13.6. Office 365 worked OK for 2… read more
Kamil Anwar
Kamil Anwar
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My wife has Microsoft Office which she purchased earlier
My wife has Microsoft Office which she purchased earlier this year on her computer. … read more
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Viet -MS Office Tech
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I paid for Office 365 two years and now you stopped my
I paid for Office 365 two years and now you stopped my usage, I would like to know why? I suspect it's because I bought a new Laptop, but that shouldn't cause the system to go away!! My name is***** a… read more
bbao
bbao
Freelance IT Consultant
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I have MS Office 365 and now have a new desktop. Can I get
Hello I have MS Office 365 and now have a new desktop. Can I get my product key so I can activate it here on my new computer? Victoria&********… read more
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Cody
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My I-Mac shut down because of a power outage. When My
My I-Mac shut down because of a power outage. When My original subscription to Office 365 expired in July 2017, I started a new subscription for Office 365 Personal. Now, I can't get back into word be… read more
bbao
bbao
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Using Microsoft 10 purchased about 1 year ago. Microsoft 10,
Word purchased about a year ago (1 shot use) now has a weird symbol I can not get rid of on a new page. Space bar use results in a series of periods. Everyword typed is hyphenated with the next word. What settings are required? … read more
Cody
Cody
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2,533 satisfied customers
I need to find out when my Microsoft 365 renews and how it
I need to find out when my Microsoft 365 renews and how it renews. My husband took care of all of this sort of thing. He was killed in a head-on collision on March 20, 2017. I am getting a new compute… read more
Cody
Cody
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My microsoft word was deleted and i payed in september
hello my microsoft word was deleted and i payed in september actually my office package was all deleted … read more
Jess M.
Jess M.
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Bachelor's Degree
842 satisfied customers
Need activation code so can add 365 on another of our
need activation code so can add 365 on another of our computers … read more
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Cody
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Word 365 will not open, nor can I open documents from Word.
Word 365 will not open, nor can I open documents from Word. I have uninstalled and reinstalled Word 365 4 times since yesterday noon. Will not work. … read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
My Microsoft Word 2016 won't load "cant find exe file"
my Microsoft Word 2016 won't load "cant find exe file" prompt. Bought it in July 2017 with new computer … read more
Jess M.
Jess M.
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Bachelor's Degree
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We have a new Microsoft Office 365 Home Subscription
We have a new Microsoft Office 365 Home Subscription purchased at Costco in July 2017. My husband's laptop is the initial download of these programs (2x due to repairs made by Toshiba to the computer)… read more
Richard
Richard
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Justine, Here. I have installed Office 365 Personal but
Hello Justine, Edward Here. I have installed Office 365 Personal but cannot get any of the Items. Need help. … read more
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I have purchased Microsoft surface laptop on sept 18 at
Hi I have purchased Microsoft surface laptop on sept 18 at Fry´s … read more
Byron
Byron
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Bachelor's Degree
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I purchased Microsoft 365 two or three years ago. I went to
I purchased Microsoft 365 two or three years ago. I went to activate it again this year and it says the program I have is not associated with my email address. I have not changed my email address in 3… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I can't license my new program on my Windows 10 laptop. I
I can't license my new program on my Windows 10 laptop. I keep getting a message that says "Can't find the license codes". I bought the Office 365 program as part of my purchase of my new Dell Laptop.… read more
Cody
Cody
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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