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I need help recovering a Microsoft document which was saved…

Customer Question
I need help recovering...

I need help recovering a Microsoft document which was saved over by mistake (twice).

Technician's Assistant: What kind of computer do you have?

Windows

Technician's Assistant: Have you installed any updates recently?

No I was typing on my document and I must have hit the wrong button because it suddenly deleted and instead if having 300 pages, I only had 2 I didn't realize the 300 pages had been deleted and then hit Save I then hit save a second time. It was then that I realized I had lost 300 pages

Submitted: 10 months ago.Category: Microsoft Office
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Answered in 57 minutes by:
9/21/2017
Microsoft Office Technician: Aparna Indresh,
 replied 10 months ago
Aparna Indresh
Category: Microsoft Office
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Microsoft Office Technician: Aparna Indresh,
 replied 10 months ago

Could you please let me know whether it is a excel document or word document.

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Customer reply replied 10 months ago
word
Customer reply replied 10 months ago
no
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