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I have a microsoft word accoun, or so I thought.Product ID:
I have a microsoft word accoun, or so I thought.Product ID: 02***-***-****03 Device ID: 0C23CC32-BDDF-58B7-86B2-7133E9E8AB35. My computer says it's not activated....I had this problem a month or two a… read more
John
John
System/Network administrator
High School or GED
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I have had "Word" forever. I still have my old Power Point
I have had "Word" forever. I still have my old Power Point and Excel but lately (the last two months) my word doesn't work. I can use it on my computer but all downloads are lost. I have a Dell that i… read more
Michelle
Michelle
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I bought a new macbook Pro. It's not allowing me to use Word
I bought a new macbook Pro. It's not allowing me to use Word -- says I have to activate it -- then says uninstall Microsoft Office and reinstall it. How do I reinstall it? … read more
Nagarjun Acharya
Nagarjun Acharya
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BCA
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I have a surface 4 and it came with 365 home and student,
i have a surface 4 and it came with 365 home and student, word would not open anymore. I tried to reload it but I could not find the activation code. i do have a microsoft account. but now word has co… read more
bbao
bbao
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My microsoft word was deleted and i payed in september
hello my microsoft word was deleted and i payed in september actually my office package was all deleted … read more
Jess M.
Jess M.
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I have an active Microsoft word (office) account on my Mac
I have an active Microsoft word (office) account on my Mac computer. When I renewed it about a year ago I bought a program that could be on 3 computers. I am having difficulty to activate my account o… read more
Byron
Byron
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Bachelor's Degree
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Says in autorecover for word documents set every 10 minutes
says in autorecover for word documents set every 10 minutes (confirmed in Save options) but top left corner Autorecovery icon states autorecover off and I have lost more than one document and it defau… read more
Richard
Richard
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I purchased Microsoft Office via a download from the
I purchased Microsoft Office via a download from the internet. How do I activate it? … read more
hongkongpom
hongkongpom
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I have bought a copy of Microsoft Office Professional Plus
I have bought a copy of Microsoft Office Professional Plus 2016, but my computer seems to still be running the older versions of Excel and Word etc. The spreadsheets say they are opening in Compatibil… read more
Viet -MS Office Tech
Viet -MS Office Tech
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42,038 satisfied customers
I accidentally changed or deleted the MS Word template for a
I accidentally changed or deleted the MS Word template for a document. I am not able, now, to retrieve the document. I click Open, highlight the document, and nothing happens. How do I make whatever c… read more
Kamil Anwar
Kamil Anwar
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Word automatically updated recently. The icon changed and I
Word automatically updated recently. The icon changed and I can no longer get into my documents. Edit function is locked; appears that I have to have a 1 month subscription, but when I try to activate… read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
919 satisfied customers
I installed Microsoft 365 subscription... It is totally
I installed Microsoft 365 subscription... It is totally wonky... When I open Word, there are about 10 files.... I have about 1,000 files I downloaded from my TimeMachine. I can access them from Finder… read more
Jess M.
Jess M.
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Bachelor's Degree
842 satisfied customers
I recently bought a computer that already had Microsoft
Hi there. I recently bought a computer that already had Microsoft Office 2016 installed on it and I don't have a product key for it. What can I do? I am currently studying an accounting course and all… read more
Isaac Franklin
Isaac Franklin
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On 7/21/17 I bought Microsoft Office 365P for Apple. It
On 7/21/17 I bought Microsoft Office 365P for Apple. It works fine. In WORD I must have erroneously pushed a button, and now every document I create has red paragraph symbols everywhere. How do I get … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
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I have a new (1 month old) HP Envy laptop with Windows 10. I
I have a new (1 month old) HP Envy laptop with Windows 10. I bought and installed the Microsoft Office 16 package I purchased at Best Buy in Missoula MT. It all worked perfectly until the last four da… read more
Aparna Indresh
Aparna Indresh
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I want to turn off the "recents" file on my new computer
I want to turn off the "recents" file on my new computer with Windows 10 & Word 2016. I wanr easy access to all of my saved documents. How do I do this? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have word 2016 on my PC with Windows 10 it has stopped
I have word 2016 on my PC with Windows 10 it has stopped working and when I try to re-open the program a flag comes up saying you might not have appropriate premission to open this … read more
Martin
Martin
Network Engineering Diploma
1,657 satisfied customers
NO PROBLEM SO FAR, THAT IS SECONDARY. I CANNOT ACTIVATE
NO PROBLEM SO FAR, THAT IS SECONDARY. I CANNOT ACTIVATE Microsoft OFFICE BECAUSE I ALREADY ACTIVATED IT A FEW DAYS AGO....BUT MY BRAND NEW HP PAVILLION HAD TO BE RETURNED TO THE FACTORY FOR DEFECT. I … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Support Specialist
42,038 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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