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I can not get the word to enable editing on this template,

Customer Question
I can not get...

I can not get the word to enable editing on this template

Technician's Assistant: What kind of computer do you have?

Dell brand new

Technician's Assistant: Have you installed any updates recently?

??? I am trying to work it is time sensitive

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

Microsoft acts like it doesn't recognize me.

Submitted: 11 months ago.Category: Microsoft Office
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Answered in 13 minutes by:
9/20/2017
Microsoft Office Technician: Cory, Computer Technician replied 11 months ago
Cory
Cory, Computer Technician
Category: Microsoft Office
Satisfied Customers: 3,499
Experience: Computer Repair Technician 5+ Years
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Welcome, I am Cory. Thank you for using Justanswer.

Where was the template downloaded from?

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