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I had my PC repaired and lost my Office, I bought it in

I had my PC...

I had my PC repaired and lost my Office

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

I bought it in 2011-12? Not certain

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

I had windows 10 I purchased throught a HUP program

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Answered in 8 minutes by:
9/17/2017
Karthik
Karthik, Computer Engineer
Category: Microsoft Office
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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It sounds like you are unable to load the MS Office 2010 in this windows 10 computer. You don't have to worry about this problem, We will provide you the answer for your question

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Let me check on this problem. Could you please tell me what is version of the MS Office 2010, 2007, 2009?

(For example: Ms office student or Ms office professional)

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Customer reply replied 10 months ago
I believe it is MS Office 2007 professional

Thank you for your reply, Do you have product key for the MS Office Professional 2007? So that we can reinstall the MS office on this computer

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Customer reply replied 10 months ago
I can't find the product key.
Customer reply replied 10 months ago
Wait. Here is the product key.
PX6BC-YHDPF-VBG4Q-CVRMF-399RT

Perfect, As a technician We do have an option were we can take remote access on the computer. This is only an add on service and it is an optional plan, If you which you can opt this service, The reason why I informing is it could eliminate on delayed response me and it increases our ability to resolve this issue. It is a less time consuming and less complicated because you can see what I am doing. While there is a minimum fee of $5 for this, It is 100% refundable if I am unable to resolve your issue. Would you like for Remote access?

Karthik
Karthik, Computer Engineer
Category: Microsoft Office
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified
Karthik and 87 other Microsoft Office Specialists are ready to help you
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Thanks you for choosing Remote access, Please to click the links so that I can take control of this computer

http://www.justanswer.com/remotedesktop/join.aspx?Session=7dbb4875-039c-42ac-866e-920eed74dc2f

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Finally We were able to install the MS office 2007 and I have activated the product, Have I answered your question?

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Yes, We are done with the issue. It’s my goal to deliver excellent service, so please let me know if there is anything more I can do.

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Category: Microsoft Office
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