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I try to sign into my Office 365 account on line and it does
I try to sign into my Office 365 account on line and it does not accept my password. I reset my password ***** receive back and email stating that my password ***** been reset successfully. I then go … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,683 satisfied customers
I bought an Offiice 365 personal subscription at Staples,
I bought an Offiice 365 personal subscription at Staples, entered the 25 digit code and ran in to problems with loading the program because of virus. the code was accepted and now need to get the prog… read more
John
John
System/Network administrator
High School or GED
2,657 satisfied customers
This is, I have an account under and under. I no longer have
this is jim, I have an account under***@******.*** and under***@******.***. I no longer have the company no longer have the email address for either. How can I get office 365 … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
On 4/18/18, Geek Squad OnLine downloaded my Office 365
On 4/18/18, Geek Squad OnLine downloaded my Office 365 renewal and charged my credit card $74.89. On 4/19/18, Microsoft charged my credit card account the second $74.89 and emailed me a new copy of Of… read more
bbao
bbao
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I received an email that said my 365 account was closed and
Please help. I received an email that said my 365 account was closed and deleted … read more
bbao
bbao
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I am running a small Law Firm and have my own domain name
Hello, I am running a small Law Firm and have my own domain name (legal-nomads.com) with my professional email address using this domain name. I currently have access to this email via securees15.sgcp… read more
bbao
bbao
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Yesterday u[graded from office 365 personal to 365 home.
Yesterday u[graded from office 365 personal to 365 home. Your colleague canceled my old subscription. I installed 365 home. But it is not working. So now I have no access at all. … read more
bbao
bbao
Freelance IT Consultant
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Microsoft office 365, just got new computer and am trying to
Microsoft office 365, just got new computer and am trying to get my subscription to transfer. The email attached to the subscription is no longer active. What can I do? … read more
Kris R
Kris R
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Computing
3,312 satisfied customers
My new Dell XPS15 laptop arrived earlier this week. It came
good morning. My new Dell XPS15 laptop arrived earlier this week. It came with Office Home and Business pre-installed. In the process of exploring features all seemed in order until I clicked on Acces… read more
Jason Jones
Jason Jones
AAS Information Technology
11,348 satisfied customers
H, Pearl. I can't log in to my office 365 account. Office
H, Pearl. I can't log in to my office 365 account. … read more
bbao
bbao
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I have received my confirmation e-mail to install my new
I have received my confirmation e-mail to install my new office 365 and need to know how to proceed. … read more
Kamil Anwar
Kamil Anwar
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Bachelor's Degree
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Trying to get 2010 Microsoft Outlook working again. Laptop
Trying to get 2010 Microsoft Outlook working again. … read more
Cody
Cody
Computer Science
2,566 satisfied customers
I just purchased Office 365 personal this morning. I am
I just purchased Office 365 personal this morning. I am trying to open a document and when it comes up it is YYYYYYYYYYYand boxes. I must be doing something wrong. I tried another document and the top… read more
Yvette
Yvette
Bachelor of Science
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My Microsoft 365 needs to be re-activated and the initial
My Microsoft 365 needs to be re-activated and the initial activation card is telling me to contact Best Buy. Please help. ***** *****… read more
caraleneK
caraleneK
Service Manager
1,886 satisfied customers
I recently downloaded Microsoft Office 365 Home so I could
I recently downloaded Microsoft Office 365 Home so I could edit some documents sent to me on One Drive. But I am unable to edit the documents because they appear to be in read only format. I can't fig… read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
i have office365 installed on my android phone but i can't
i have office365 installed on my android phone but i can't figure out how to access my email through it. I was instructed by my company that i can access email this way but haven't been able to figure… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,311 satisfied customers
I want to install another user (me) for Microsoft Office 365
I want to install another user (me) for Microsoft Office 365 Premium. Here is my/your challenge. I have a duel bootup system. Windows 7 Professional. Windows lives on 2 hard drives. I have Office inst… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,683 satisfied customers
I acquired Microsoft Office Professional 2013 and downloaded
I acquired Microsoft Office Professional 2013 and downloaded only a new HP Envy laptop about a month ago. Yesterday I received a notice indicating that my trial subscription expired. I checked through… read more
James K.
James K.
Consultant
260 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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