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Just today, I purchased OFFICE 365 Personal from Staples.
Just today, I purchased OFFICE 365 Personal from Staples. Set up MS account, tried to load several times, but system does not recognize product code !!?? What's up with that ? Been waiting over an hou… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have had to buy a new computer. I have microsoft office
Hi, I have had to buy a new computer. I have microsoft office home and student 2007 on my old one. i tried to load it on my new hp and it says it want except the product key K2X33-4TGXC-V3GC2-R49FY-JH… read more
Ebram Kerolos
Ebram Kerolos
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My computer is asking for the 25 character product key for
Hi, my computer is asking for the 25 character product key for Microsoft office 2007 and I don't have it or proof of purchase as it was so long ago. I'm not sure what to do. … read more
Cris
Cris
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We purchased a new computer from Best Buy. At the time of
We purchased a new computer from Best Buy. At the time of purchased we also had Microsaoft 365 Personal 365. The first problem is it was to be forever not 365 days. I know you cannot help with that is… read more
bbao
bbao
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I had been issues with my old computer which is now no
I had been issues with my old computer which is now no longer working. Today I purchased a brand-new PC as my old PC no longer operates. I am trying to reinstall my Microsoft office Home & Business 20… read more
Cody
Cody
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2,534 satisfied customers
Fasano) I lost my chat page in reference to documents and
Brian Fasano) I lost my chat page in reference to documents and needing to purchase Word. I was directed to a site where I need to pay a monthly fee (which I can not afford. Again, if I need Word, whe… read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,398 satisfied customers
Yesterday I got a message that my computer had a problem,
yesterday I got a message that my computer had a problem, and going to disable it if I didn't call an 800 phone number. I called and am ashamed to say spent $1000. was I spamed … read more
Cody
Cody
Computer Science
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I purchased Microsoft Office Professional 2010 on March 7,
I purchased Microsoft Office Professional 2010 on March 7, 2014, from a licensed vendor.l I downloaded the product. The computer on which I installed it crashed recently. The hard drive actually burne… read more
Jason Jones
Jason Jones
AAS Information Technology
6,338 satisfied customers
I ordered and recieved a copy of Microsoft Office Professional Plus 20
I ordered and recieved a copy of Microsoft Office Professional Plus 2013. This was shipped FEB 26, 2013. I have found everything BUT the password. I've attempted to go through your RESET PASSWORD ****… read more
Expert
Expert
I installed office 365 on my daughters mac air 6 months ago,
I installed office 365 on my daughter's mac air 6 months ago, now trying to install on my son's mac air, but it's not allowing us to do that as it says cannot activate office with his account. Cannot … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
1,006 satisfied customers
I need to reload my "Office Home and Student 2010" It will
I need to reload my "Office Home and Student 2010" It will not permit me to proceed once I have retyped in my pin on my card.… read more
NewITZone
NewITZone
Computer Enthusiast
Master's Degree
90 satisfied customers
I have a NEW desktop, a DELL Inspiron (originally sold with
I have a NEW desktop, a DELL Inspiron (originally sold with Windows XP) and a Toshiba purchased in Thailand. The two laptops were recently revamped and Windows 7 Ultimate installed. They ALL have Micr… read more
James K.
James K.
Consultant
260 satisfied customers
I am trying to install my old Word suite 2002 on a computer
I am trying to install my old Word suite 2002 on a computer as my old computer has crashed and I've replaced it. It is now requiring a 25 digit product code, but I have not seen the box on which that … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
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I purchased Microsoft Word 2010,but cant find the package
I purchased Microsoft Word 2010,but can't find the package which contains the activation key #'s. Is there a way I can get it from Microsoft?… read more
Ansh P.
Ansh P.
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Bachelor's Degree
6,393 satisfied customers
I purchased Microsoft Office home and student 2010 online today
I purchased Microsoft Office home and student 2010 online today and it downloaded just fine. However after putting in the product key they sent me, I get an error message which states, "Microsoft Offi… read more
HandyDan217
HandyDan217
Lead Service Techinician
Bachelor's Degree
22 satisfied customers
I purchased Microsoft 2010 Home Office last fall on line.
Hi, My name is Inge. I purchased Microsoft 2010 Home Office last fall on line. Recently I noticed that somehow my "Word" portion of the file disappeared. I possibly erased it thinking Wordpad replaced… read more
JHANNELL
JHANNELL
Bachelor's Degree
7 satisfied customers
i bought an acer desktop computer with office home & student
i bought an acer desktop computer with office home & student installed. recently i had to have it formatted to get rid of some problems with the screen freezing. now when i try to use the office i kee… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
1,006 satisfied customers
I have an HP625 laptop, with Office 2010 pre-installed, purchased
I have an HP625 laptop, with Office 2010 pre-installed, purchased in France several months ago. I did not activate within the recommended 30 days : what must I do to activate it now ? Thanks in advanc… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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