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I bought a new macbook Pro. It's not allowing me to use Word
I bought a new macbook Pro. It's not allowing me to use Word -- says I have to activate it -- then says uninstall Microsoft Office and reinstall it. How do I reinstall it? … read more
Nagarjun Acharya
Nagarjun Acharya
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I can't open a word document ending in .doc i was working on
I can't open a word document ending in .doc i was working on 1 document which ends in .docx and it opens fine but the other one is blank and won't open … read more
Chris Baxter
Chris Baxter
CEO
Bachelor's Degree
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I have an Macbook pro and I need to reinstall my Office 2011
Hi Pearl, I have an Macbook pro and I need to reinstall my Office 2011 because my apple id changed … read more
John Castle
John Castle
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I bought Microsoft Office in 2011 but I have recently
Hello, I bought Microsoft Office in 2011 but I have recently changed computers. I was wondering if I can download it onto my new computer. … read more
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John Castle
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I have a microsoft office word 2017 package. How do I
I have a microsoft office word 2017 package. How do I upgrade to add the signature line option. I do not have that option currently available to me … read more
bbao
bbao
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74 satisfied customers
I am using Microsoft Office For Mac on my MacBook Pro
I am using Microsoft Office For Mac on my MacBook Pro (MacBook Pro Retina, 15-inch, Mid 2014). Primarly Excel and Word. I recently (maybe 8 - 12 weeks ago) updated my Operating System (OS) to macOS High Sierra 10.13.3. For a while now, maybe 2 weeks, I have been unable to retrieve my documents in these appications. I try to open either WOrd or Excel and get a dialog box informing me that "Microsoft Excel (or Word) has encountered a problem and needs to close." The Error Report displays as follows, "Microsoft Error Reporting log version: 2.0Error Signature: Exception: EXC_ARITHMETIC Date/Time: 2018-03-02 21:07:00 +0000 Application Name: Microsoft Excel Application Bundle ID: com.microsoft.Excel Application Signature: XCEL Application Version: 14.7.3.170325 Crashed Module Name: Microsoft Excel Crashed Module Version: 14.7.3.170325 Crashed Module Offset: 0x00122309 Blame Module Name: Microsoft Excel Blame Module Version: 14.7.3.170325 Blame Module Offset: 0x00122309 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Crashed thread: 0 … read more
bbao
bbao
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74 satisfied customers
Apple, I-Mac Pro; Mac High Sierra 10.13.3. My Mac was hacked
My Mac was hacked last week. I had my local pro clean the hard drive. In that process, Excel, Word and Power Point applications were deleted. To the best of my recall, I purchased Microsoft Office about 10 years ago, … read more
bbao
bbao
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74 satisfied customers
I need help redownloading microsoft word, excel, and
I need help redownloading microsoft word, excel, and powerpoint to my macbook pro. … read more
Jon
Jon
Bachelors Degree
840 satisfied customers
Trying to change reviewers name in a dot.doc WORD document
trying to change reviewers name in a dot.doc WORD document in track changes … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
i can't seem to close documents in word. i have a mac. yosemite.
i can't seem to close documents in word. i have a mac. yosemite. once i start closing the documents i get an error message and the thing crashes. this is the series of code that comes up Microsoft Err… read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
my office mac 2011 crashes error is: Error Signature: Exception:
my office mac 2011 crashes error is: Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2015-02-06 10:35:11 +0000 Application Name: Microsoft Word Application Bundle ID: com.microsoft.Word Applicat… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
I have a MacBook Pro mid-2014 and an iPad Air. What software
I have a MacBook Pro mid-2014 and an iPad Air. What software should i purchase to utilize Microsoft Office (Word, Excel, and Power point)? I'm confused about Office 2011 and Office 365. Thanks… read more
Richard
Richard
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IT Manager, Consultant
14,700 satisfied customers
This is the error message I received when I tried to get on
This is the error message I received when I tried to get on word. I recently cleaned some stuff off of my computer and I'm afraid I must have gotten rid of something important! Please help quickly! It… read more
s4sys
s4sys
B.Tech in Computer Science Engineer
519 satisfied customers
I have an Apple Mac and on that I have Microsoft Office 2011
I have an Apple Mac and on that I have Microsoft Office 2011 for Home and Student. I accidently trashed the Excel program, but when I put the Office disc in again for Excel it comes up that there is a… read more
Lachard Binkley
Lachard Binkley
System Desktop Analyst
Comptia certfication
18 satisfied customers
hi there can u help me recover a word doc pls i have been
hi there can u help me recover a word doc pls i have been working for 6 hours and lost all my work… read more
caraleneK
caraleneK
Service Manager
1,886 satisfied customers
I have Microsoft Word for Mac 2011. Over the last year I have
I have Microsoft Word for Mac 2011. Over the last year I have created a very large number of entries in AutoText and AutoCorrect. This has been a huge timesaver for me. My questions are: 1. How do I b… read more
Dr. Dan
Dr. Dan
Doctoral Degree
605 satisfied customers
I have Microsoft Word 2008 for Mac Version 12.3.6. I have
I have Microsoft Word 2008 for Mac Version 12.3.6. I have a MacBook Pro OSX 10.8.4. Recently, my copy editor sent me a manuscript (word docx) with track changes. This screwed up all my other word docu… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
I purchased Office for Mac 2011. However, I was unable to open
I purchased Office for Mac 2011. However, I was unable to open Excel. It is giving me an error message; such as below:Microsoft Error Reporting log version: 2.0 Error Signature: Exception: EXC_BAD_ACC… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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