Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I can't download Microsoft Office. Lenovo ideapad Flex 4. No…

Customer Question
I can't download Microsoft...

I can't download Microsoft Office

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

Lenovo ideapad Flex 4

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No I had a trial period and it ran out and now I want to buy it

Submitted: 11 months ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 3 minutes by:
9/13/2017
Microsoft Office Technician: Mr.Med, Other replied 11 months ago
Mr.Med
Mr.Med, Other
Category: Microsoft Office
Satisfied Customers: 2,295
Experience: Microsoft Office expert
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Microsoft Office Question
Microsoft Office Technician: Mr.Med, Other replied 11 months ago

Would you like me to set up a remote session, which will allow me to connect directly to your screen and assist you quickly with this issue?

Thank you

Ask Your Own Microsoft Office Question
Customer reply replied 11 months ago
not for $39 dollars!
just check why my microsoft account has an issue and won't let me download it
Customer reply replied 11 months ago
all I want to do is BUY Microsoft Office
Microsoft Office Technician: Mr.Med, Other replied 11 months ago

You can ignore the offer, Please Click on the following link : http://www.justanswer.com/remotedesktop/join.aspx?Session=d11f3acb-5183-4860-aa10-4f87268a81ca

and click "I agree" button to Join the remote session, then a remote file will be downloaded.

Open and run the remote file from your downloads (press CTRL + J to open up the Downloads window).

Ask Your Own Microsoft Office Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a microsoft office technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask NewITZone Your Own Question
NewITZone
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
90 Satisfied Customers
Experience: I have been using Office Pro for 10 years and implemented applications for business use.

NewITZone is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

842 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Related Microsoft Office Questions
Is it possible to download a trial run for microsoft office?
is it possible to download a trial run for microsoft office? … read more
Moses C
Moses C
Bsc
815 satisfied customers
I had to reset my Flex 10 notebook after a failed Microsoft
I had to reset my Flex 10 notebook after a failed Microsoft update. In the process I lost Microsoft Office that was installed on the machine. How do I get the package back? … read more
Cody
Cody
Computer Science
2,449 satisfied customers
I purchased Avast Premium Clean up, ran the utility on my
I purchased Avast Premium Clean up, ran the utility on my Lenovo Laptop and now none of my Microsoft Office programs will open. My Office Suite was pre-installed when I bought my PC, and I am now in n… read more
Cody
Cody
Computer Science
2,449 satisfied customers
I've just deactivated Microsoft Office Professional 2010 on
I've just deactivated Microsoft Office Professional 2010 on my old laptop as it was starting to fail badly and I have just reinstalled on my new Lenovo laptop. When I tried to validate online the system came back and informed me that |I had exceeded the maximum number of installs for this product. Right now it is only installed on my desktop PC and my laptop which is allowed under the licencing agreement … read more
Cody
Cody
Computer Science
2,449 satisfied customers
I had Microsoft Office 10 installed on my laptop computer in
I had Microsoft Office 10 installed on my laptop computer in November 2013, the tech was able to obtain a key to do the install. I just purchased a new Lenovo laptop and want to transfer Office 10 to … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I bought a brand new computer sept 20 and purchased
I bought a brand new computer sept 20 and purchased Microsoft office from Costco shortly after. Today, that computer crashed and I had to get a new computer. I can't find my number on the Microsoft of… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
I bought Office for my home computer last night. Received
Hi. I bought Office for my home computer last night. Received confirmation this morning that l had acquired both the 30 day trial plus l bought the suite for 365 days. Two problems. 1 - in error l too… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I accidently uninstalled mircosoft office 360 Help! Lenovo
I accidently uninstalled mircosoft office 360 Help! … read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
I am being charged $7.57 per month by Microsoft for
I am being charged $7.57 per month by Microsoft for Microsoft Office 36. I don't use this product and wish to have the charges stopped. How do I get that done? … read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
We started downloading a program but it was running so
We started downloading a program but it was running so slowly we had to stop. I think it was microsoft word. . My case number *****(###) ###-#### My line should be fixed by now. … read more
Moses C
Moses C
Bsc
815 satisfied customers
I have downloaded Microsoft using a product key. Now I am
I have downloaded Microsoft using a product key. Now I am unable to access word, excel, etc as I can't use the product key again & it will not accept my gmail email account … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
It is installed but I can't access word or excel, Lenovo
2 years ago I had to restore my pc a few days ago due to a virus and now it wont open … read more
Cody
Cody
Computer Science
2,449 satisfied customers
Just purchased Lenovo Miix 2 8 and it is supposed to have MS
Just purchased Lenovo Miix 2 8 and it is supposed to have MS Office Home and Student 2013 preinstalled but it is missing. Spoke with Lenovo support but they said there is nothing they can do since I d… read more
Mr.Med
Mr.Med
Other
2,295 satisfied customers
I bought a copy of Microsoft Office Professional 2010 which
I bought a copy of Microsoft Office Professional 2010 which entitled me to two (2) loads. This I did when I bought the software. I have had my loaptop crash and I have bought another laptop and have t… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
my trial version of office 2010 has expired. now i need to
my trial version of office 2010 has expired. now i need to buy the office 2010 program. have tried 4 times with password XXXXX but you are not accepting these. therefore the trial user email address (… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have a Samsung netbook on which there is a trial copy of
I have a Samsung netbook on which there is a trial copy of Windows 2007, trial period now expired. When the 'enter product screen' comes up i type in the CORRECT (yes, it is, i have checked and rechec… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
223 satisfied customers
I have Outlook 2002 and want to upgrade - to Outlook 2010 -
I have Outlook 2002 and want to upgrade - to Outlook 2010 - I guess. How do I proceed? Sue Smarkala… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
160 satisfied customers
My Aspire came pre-installed with Microsoft Office 2007, but
My Aspire came pre-installed with Microsoft Office 2007, but the product key is nowhere to be found. Where may I find it?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x