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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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We received an email saying that we have successfully

Customer Question

We received an email saying that we have successfully activated Office365Home on Sept.11/17. Yet when we try to open the file we are unable to do so. Please help.
JA: Just to clarify, what email service provider are you using?
Customer: Shaw web mail
JA: Have you installed any updates recently?
Customer: Tried to install Office365Home
JA: Anything else you want the Microsoft Office Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Microsoft Office
Expert:  PC_Wizzard replied 1 month ago.

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

What operating system do you use?