How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask NewITZone Your Own Question
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
Type Your Microsoft Office Question Here...
NewITZone is online now
A new question is answered every 9 seconds

I am try to get my files off of a usb, I saved files on

Customer Question

I am try to get my files off of a usb, I saved files on there because I was getting a new pc my old pc I got in 2009 and I have my new pc but when I open my files to word pad or word 2016 its all crazy I would hate to have to redo everything it about 30 pages
JA: What's the make/model of your device? How old is it?
Customer: my old one was a hp window vista model number a6803w I got it in 2009
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i have a new hp windows 10, i am trying to take files that i have typed up and saved on a usb form the old computer and open them in the new one i can open them but its all crazy
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Microsoft Office
Expert:  Kris Rodgers replied 1 month ago.

Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?