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I am try to get my files off of a usb, I saved files on

Customer Question
I am try to...

I am try to get my files off of a usb, I saved files on there because I was getting a new pc my old pc I got in 2009 and I have my new pc but when I open my files to word pad or word 2016 its all crazy I would hate to have to redo everything it about 30 pages

Technician's Assistant: What's the make/model of your device? How old is it?

My old one was a hp window vista model number a6803w I got it in 2009

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I have a new hp windows 10, i am trying to take files that i have typed up and saved on a usb form the old computer and open them in the new one i can open them but its all crazy

Submitted: 11 months ago.Category: Microsoft Office
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Answered in 9 minutes by:
9/13/2017
Microsoft Office Technician: Kris Rodgers, IT Manager replied 11 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Microsoft Office
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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