How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask NewITZone Your Own Question
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
53509759
Type Your Microsoft Office Question Here...
NewITZone is online now
A new question is answered every 9 seconds

I have A Microsoft account can not fine .product key for my

Customer Question

I have A Microsoft account can not fine .product key for my newest computer isabu
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: it is a dell desktop my name is*****: Have you installed any updates recently?
Customer: Microsoft is not in my pc.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: microsoft office and student
Submitted: 1 month ago.
Category: Microsoft Office
Expert:  Jess M. replied 1 month ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Few things first:

  1. Are your using a computer with Windows Vista, 7, 8 or 10? or a Mac?
  2. So you bought a Microsoft Office subscription and you do not know HOW to install it?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess