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My 'Save As' screen somehow changed to a full screen and I…

Customer Question
My 'Save As' screen somehow...
My 'Save As' screen somehow changed to a full blown screen and I don't know how to change it back to its previous size. My other screens in Word 7 seem to be as usual. The problem is when I want to save a document and I want to see the content for naming the document, when I go to 'Save As' screen. that screen fills the whole screen so I can't view the document I want to save to get the info I want to name the file I want to save.
Submitted: 8 months ago.Category: Microsoft Office
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Answered in 8 minutes by:
9/11/2017
Microsoft Office Technician: Kris Rodgers, IT Manager replied 8 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Microsoft Office
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 8 months ago
Just happened this afternoon.
Customer reply replied 8 months ago
Secure remote assistance requested. Hope you leave some kind of instruction so I can fix the problem if it occurs again in the future.
Microsoft Office Technician: Kris Rodgers, IT Manager replied 8 months ago

Hi,
I see you have requested remote assistance but this failed to go through.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-#### renter the details or contact the CC/Bank to remove the block
Regards
Kris

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Customer reply replied 8 months ago
where is screen to check credit card info?
Customer reply replied 8 months ago
where can I safely enter info? (check previous entry)
Customer reply replied 8 months ago
cancel request. screen not shown to double check credit card info.
REPEAT --- CANCEL REQUEST FOR HELP. HAVING TROUBLE WITH YOUR SCREEN FOR INFORMATION ENTRY.
Customer reply replied 8 months ago
SIGNING OFF NOW. GOOD BYE.
Microsoft Office Technician: Kris Rodgers, IT Manager replied 8 months ago

Hi

No need to worry, I can still help you get the remote working

Thanks

Kris

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