How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask NewITZone Your Own Question
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
53509759
Type Your Microsoft Office Question Here...
NewITZone is online now
A new question is answered every 9 seconds

My 'Save As' screen somehow changed to a full screen and I

Customer Question

My 'Save As' screen somehow changed to a full blown screen and I don't know how to change it back to its previous size. My other screens in Word 7 seem to be as usual. The problem is when I want to save a document and I want to see the content for naming the document, when I go to 'Save As' screen. that screen fills the whole screen so I can't view the document I want to save to get the info I want to name the file I want to save.
Submitted: 1 month ago.
Category: Microsoft Office
Expert:  Kris Rodgers replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Customer: replied 1 month ago.
Just happened this afternoon.
Customer: replied 1 month ago.
Secure remote assistance requested. Hope you leave some kind of instruction so I can fix the problem if it occurs again in the future.
Expert:  Kris Rodgers replied 1 month ago.

Hi,
I see you have requested remote assistance but this failed to go through.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-#### renter the details or contact the CC/Bank to remove the block
Regards
Kris

Customer: replied 1 month ago.
where is screen to check credit card info?
Customer: replied 1 month ago.
where can I safely enter info? (check previous entry)
Customer: replied 1 month ago.
cancel request. screen not shown to double check credit card info.
REPEAT --- CANCEL REQUEST FOR HELP. HAVING TROUBLE WITH YOUR SCREEN FOR INFORMATION ENTRY.
Customer: replied 1 month ago.
SIGNING OFF NOW. GOOD BYE.
Expert:  Kris Rodgers replied 1 month ago.

Hi

No need to worry, I can still help you get the remote working

Thanks

Kris